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- Tasks: Lead a dynamic team in delivering top-notch cleaning services across various high-end sites.
- Company: Join a multi-award-winning cleaning company with a strong focus on sustainability and innovation.
- Benefits: Enjoy a competitive salary, quarterly bonuses, and a car allowance.
- Other info: Flexible role with opportunities for career progression and personal development.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: Strong leadership skills and experience in managing teams in a service industry.
The predicted salary is between 32000 - 35000 £ per year.
Our client is a multi-award-winning commercial cleaning & facilities management company, with an expert focus on high-end commercial clients, from luxury retail to education, corporate offices, and even royalty. Having started as a family business over 20 years ago, it now employs over 1,400 people and has over 600 sites across the UK, from Scotland to Southampton. Their reputation is based on a strong emphasis on sustainability, fair pay (Real Living Wage), care for its people, and innovation.
PRIMARY PURPOSE OF THE POSITION
A challenging field-based operational management role for someone with patience, energy, and stamina. There is also an opportunity to grow within the business, for ambitious candidates in search of career progression.
MAIN DUTIES OF THE POSITION
- Recruitment
- First-day training and ongoing development of the team
- Provide support to improve performance
- Communication with the team regularly
- Succession planning
- Training Sessions
- Managing poor performance effectively and within company policies/procedures
- Work alongside HR where necessary to provide support with employee relations and HR disciplinary procedures
- Encourage process improvement
- Ensure a full service is provided to the client and any shortfall is addressed immediately
- Ensure there is a visible presence on-site at all times
- Arrange one-off cleans with clients and check if they were satisfied afterward
- Respond to all client concerns quickly and professionally
- Establish and maintain a good relationship with the client
- Always maintain confidentiality
- Ensure the performance of cleaning operatives meets company expectations
- Audits/Payroll timesheets
- Health and Safety checks and training
- Order consumables and materials for sites via the online system
- Ensure monthly site budgets are met
- Ensure personal protective equipment is worn when required
- Report and respond to any issues immediately and in the correct manner
- Requires flexibility
DESIRED SKILLS AND EXPERIENCE
- A positive hands-on approach with the ability to multitask.
- Excellent communication and client-facing skills.
- Organised with a 'can do' attitude.
- Strong leadership.
- Confidence in managing staff and sites of all sizes and locations.
- Must have a driving licence.
KNOWLEDGE
Education: sound educational standard English and Maths. Preferably holding qualifications in Business Studies / Facilities or other relevant trade qualifications.
Experience: Extensive experience in managing middle management grade staff. Experience in client liaison and multi-site engagement. Experience in similar manpower-intensive service industry. Experience in growing accounts/business through organic growth and new business.
MANDATORY REQUIREMENTS
You will be based in the Northwest area. The job involves travelling so someone with a car who can travel is the perfect candidate.
PACKAGE
£32-35k + quarterly bonus (10%) + car allowance (£350 p/m)
Cleaning Area Manager (Northwest UK) in Manchester employer: Bluestorm Limited
Contact Detail:
Bluestorm Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Area Manager (Northwest UK) in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the cleaning and facilities management industry. Attend local events or join online forums where you can connect with potential employers or colleagues. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to discuss specific examples of how you've managed teams or improved processes in previous roles. Use real-life scenarios to demonstrate your leadership and problem-solving abilities.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for you. Plus, applying directly can sometimes give you a leg up in the hiring process. So, what are you waiting for? Get applying!
We think you need these skills to ace Cleaning Area Manager (Northwest UK) in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership abilities, client-facing skills, and any relevant experience in facilities management to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Cleaning Area Manager role. Share specific examples of how you've managed teams or improved client relationships in the past.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Bluestorm Limited
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, especially their focus on sustainability and employee care. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Cleaning Area Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully managed teams or improved performance. Be ready to discuss how you handle challenges and motivate your team, as this will demonstrate your capability for the role.
✨Prepare for Client-Facing Scenarios
Since the role involves client liaison, think about situations where you've had to manage client relationships or resolve issues. Practise articulating these experiences clearly, focusing on how you maintained professionalism and ensured client satisfaction.
✨Demonstrate Your Organisational Skills
The job requires multitasking and organisation. Bring examples of how you've managed multiple projects or tasks simultaneously in the past. You might even want to prepare a brief outline of how you would approach managing various sites and teams to show your proactive planning skills.