At a Glance
- Tasks: Build strong customer relationships and ensure their needs are met.
- Company: Leading distribution company in Antrim with a focus on customer satisfaction.
- Benefits: Competitive salary, company pension, and free on-site parking.
- Other info: Full-time, permanent role with opportunities for growth.
- Why this job: Join a dynamic team and make a real difference in customer experience.
- Qualifications: Strong communication skills and experience in retail or customer service.
The predicted salary is between 29500 - 29500 £ per year.
BSNI is working with a leading distribution company in Antrim to recruit an experienced Sales Co-ordinator.
Duration: Permanent
Hours of work: Monday - Friday office hours
Salary: £29,500
Position Summary
As a Sales Co-Ordinator, you will be responsible for developing long-term relationships with customers. You will work to satisfy customers' needs and requests, respond to their queries in a timely manner, and aspire to deliver a positive customer experience. You will have excellent communication and negotiation skills and be customer service orientated.
Key Responsibilities:
- Completion of RFQs from customers
- Negotiating with customers regarding pricing/lead time for orders
- Processing customer orders
- Progressing any customer queries regarding outstanding orders
- Facilitating business reviews with customers
- Maintain regular customer engagement
- Ensuring the system is updated using active price management including margins
- Analysis of customer schedules to ensure stock availability
- Obtaining up-to-date forecast information for key customers
- Monthly sales forecasting analysis on key accounts
- Creation of commercial invoices and supporting customer declarations
- Resolving empty bin queries by liaising with customer & purchasing department
- Regular reviews of any invoice exceptions
- Co-ordinate activities with any quality concerns raised by our customers
- Support and collaborate with AR/AP to resolve invoice discrepancies
- Liaise with Warehouse operations to ensure timely fulfilment of customer orders
- Generate customers KPIs as required
- Any other duties as required by management
Purchasing Responsibilities (dependent on branch location & requirement)
- Liaising with suppliers regarding pricing/lead time for orders
- Product sourcing & resourcing
- Placing POs with suppliers
- Progressing POs with suppliers
Education, Experience & Qualifications:
- Proficient in oral, written, and mathematical skills
- Experience of Microsoft Office package including Excel
- Good time management
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Free parking
- On-site parking
Education: GCSE or equivalent (preferred)
Experience: Retail sales: 1 year (preferred), Customer service: 1 year (preferred)
Licence/Certification: Driving Licence (preferred)
Sales Coordinator in Ballyclare employer: Bluestones Staffing N.I.
BSNI is an exceptional employer located in Antrim, offering a supportive work culture that prioritises employee development and customer satisfaction. With a competitive salary of £29,500, comprehensive benefits including a company pension and free on-site parking, and a commitment to fostering long-term relationships with customers, this role as a Sales Coordinator provides a meaningful opportunity for growth in a dynamic environment.
