Transaction Monitoring Analyst

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless. We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.

As a Transaction Monitoring Analyst at Rapyd, you will be at the forefront of our efforts to maintain a secure and trustworthy financial ecosystem. You will gain hands-on experience using our advanced transaction monitoring systems and analytical tools. Your primary role will be to monitor merchant and cardholder activity to identify, investigate, and help mitigate risks related to money laundering, fraud, and non-compliance with card association rules. This is an exciting opportunity to develop your skills in a fast-paced fintech environment and contribute directly to Rapyd's success.

What You’ll Do:

• Review daily alerts for merchants flagged by Rapyd’s transaction monitoring system. You will take appropriate actions, such as contacting merchants to understand their activity and business model, recommending fund retention if a risk is identified, initiating account termination when necessary, and preparing Suspicious Activity Reports (SARs).
• Proactively manage merchants identified through our Declined-In-Clearing refund/batch monitoring processes, collaborating closely with Customer Success, Partnership, and Acquiring Support teams to resolve issues.
• Review and act upon alerts for merchants flagged by ongoing Credit Bureau monitoring, as well as investigate and take appropriate risk mitigation measures for merchants potentially involved in illegal or brand-damaging activities, ensuring all actions are documented and aligned with internal policies.
• Understand and respond effectively to notifications from external bodies, such as Card Schemes (Visa, Mastercard), regarding Fraud, AML, Credit, or Regulatory risks.
• Work closely and effectively with various internal teams, including Customer Success, Partnerships, Compliance, Finance, Operations, and Business Lines, to ensure a cohesive, customer-centric approach to risk management.
• Assist in maintaining and updating operational procedures and processes to ensure they remain relevant, effective, and current with industry best practices.
• Communicate clearly with internal teams and external stakeholders (e.g., merchants, partners), providing guidance on risk-related matters and contributing to a culture of risk awareness.

Requirements:

• 1-2 years of experience in a transaction monitoring, fraud detection, AML, or a similar risk-focused role, ideally within the payments or financial services industry.
• Fluent in English, with exceptional verbal and written communication skills.
• Strong analytical skills with the ability to interpret complex data, identify trends and patterns indicative of risk, and make sound, data-driven judgments.
• A proactive approach to problem-solving, demonstrating initiative, professional judgment, and attention to detail.
• High degree of integrity, a collaborative mindset, and a commitment to teamwork and providing excellent service to internal and external customers.
• Ability to learn quickly and adapt in a fast-paced, dynamic industry.

Nice to Have:

• Previous experience in a customer-facing or customer service environment, demonstrating strong communication skills.
• Basic knowledge of relevant regulations (e.g., AML directives, Card Scheme rules).
• Proficiency in using data analysis systems and tools, such as Excel, Looker, SQL, or Python, to extract and manipulate data for investigative purposes.
• Relevant certifications (e.g., CAMS, CFE, or progress towards them).