At a Glance
- Tasks: Provide technical support for gaming machines and assist with connectivity solutions.
- Company: Join a leading supplier in the gaming industry with strong backing from a major group.
- Benefits: Enjoy a competitive salary, bonus scheme, health cash plan, and professional development opportunities.
- Other info: Full-time office role in Newark with great career growth potential.
- Why this job: Be part of an exciting team, working on innovative tech in a fast-paced environment.
- Qualifications: Technical knowledge in networking, problem-solving skills, and a proactive attitude are essential.
The predicted salary is between 30000 - 40000 £ per year.
Blueprint Operations is a leading supplier of gaming machines and digital content to land based venues, server based gaming networks and online & mobile casinos. As part of the Gauselmann Group, we benefit from the resources and financial strength of one of the world's largest privately owned gaming companies. We are looking for a motivated and technically minded individual to join our team in a varied, fast paced role supporting technical developments, connectivity solutions, and support functions. This is a full time office based role located in Newark on Trent with no option for remote working.
Key Responsibilities
- Provide technical support for connected machines, networking equipment, and associated MARs systems.
- Provide holiday cover on MARs related support.
- Assist with machine connectivity, router configuration, and basic network troubleshooting.
- Support ongoing technical development projects and system improvements.
- Assist in maintaining and updating reports, spreadsheets, and operational documentation.
- Analyse technical and operational data.
- Support the deployment of games, updates, and assist in beta testing before full deployment.
- Assist with field based testing, installations, and troubleshooting when required.
- Support rollout and maintenance of software, firmware, and connectivity updates.
- Basic understanding of networking principles and connectivity.
- Good general PC and IT knowledge.
- Experience using Microsoft Excel for reporting and data management.
- Strong problem solving and organisational skills.
- Good communication skills with the ability to work independently and as part of a team.
- Full UK driving licence.
- Previous experience within the gaming, amusement, vending, or related technical industry.
- Knowledge of routers, connectivity, or remote support systems.
- Experience with technical development projects or testing environments.
- Understanding of remote monitoring or machine management platforms.
Personal Attributes
- Enthusiastic and willing to learn.
- Self motivated with a proactive approach.
- Able to manage multiple tasks and priorities.
- Professional and customer focused.
The company encourages and supports professional development and offers a broad range of training and qualifications for employees. The basic salary is supported by a generous bonus scheme, a health cash plan, and many other perks offered by the business. We look forward to your application.
Equal opportunities: We are an equal opportunity employer and encourage applications from all qualified individuals.
Project & Connectivity Support Technician employer: Blueprint Gaming Ltd
Blueprint Operations is an exceptional employer, offering a dynamic work environment in Newark on Trent where innovation meets opportunity. Employees benefit from a strong focus on professional development, generous bonuses, and a health cash plan, all within a supportive team culture that values enthusiasm and proactive learning. Join us to be part of a leading company in the gaming industry, where your technical skills will thrive and grow.
StudySmarter Expert Advice🤫
We think this is how you could land Project & Connectivity Support Technician
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Blueprint Gaming Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Blueprint Gaming Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Blueprint Gaming Ltd!
✨Direct Apply to Blueprint Gaming Ltd
Let's not forget to apply directly through the Blueprint Gaming Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Project & Connectivity Support Technician
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Blueprint Gaming Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Blueprint Gaming Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Blueprint Gaming Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
