At a Glance
- Tasks: Provide technical support for gaming machines and assist with connectivity solutions.
- Company: Join a leading supplier in the gaming industry with strong backing from a major group.
- Benefits: Enjoy a competitive salary, bonus scheme, health cash plan, and professional development opportunities.
- Other info: Full-time office role in Newark-on-Trent with great career growth potential.
- Why this job: Be part of an exciting team, working on innovative tech in a fast-paced environment.
- Qualifications: Technical knowledge in networking, problem-solving skills, and experience with Microsoft Excel required.
The predicted salary is between 30000 - 40000 £ per year.
Blueprint Operations is a leading supplier of gaming machines and digital content to land‑based venues, server‑based gaming networks and online & mobile casinos. As part of the Gauselmann Group, we benefit from the resources and financial strength of one of the world's largest privately‑owned gaming companies. We are looking for a motivated and technically minded individual to join our team in a varied, fast‑paced role supporting technical developments, connectivity solutions, and support functions. This is a full‑time office‑based role located in Newark‑on‑Trent with no option for remote working.
Key Responsibilities
- Provide technical support for connected machines, networking equipment, and associated MARs systems.
- Provide holiday cover on MARs related support.
- Assist with machine connectivity, router configuration, and basic network troubleshooting.
- Support ongoing technical development projects and system improvements.
- Assist in maintaining and updating reports, spreadsheets, and operational documentation.
- Analyse technical and operational data.
- Support the deployment of games, updates, and assist in beta testing before full deployment.
- Assist with field‑based testing, installations, and troubleshooting when required.
- Support rollout and maintenance of software, firmware, and connectivity updates.
- Basic understanding of networking principles and connectivity.
- Good general PC and IT knowledge.
- Experience using Microsoft Excel for reporting and data management.
- Strong problem‑solving and organisational skills.
- Good communication skills with the ability to work independently and as part of a team.
- Full UK driving licence.
- Previous experience within the gaming, amusement, vending, or related technical industry.
- Knowledge of routers, connectivity, or remote support systems.
- Experience with technical development projects or testing environments.
- Understanding of remote monitoring or machine management platforms.
Personal Attributes
- Enthusiastic and willing to learn.
- Self‑motivated with a proactive approach.
- Able to manage multiple tasks and priorities.
- Professional and customer focused.
The company encourages and supports professional development and offers a broad range of training and qualifications for employees. The basic salary is supported by a generous bonus scheme, a health cash plan, and many other perks offered by the business. We look forward to your application.
Equal opportunities: We are an equal opportunity employer and encourage applications from all qualified individuals.
Project & Connectivity Support Technician in Newark on Trent employer: Blueprint Gaming Ltd
Blueprint Operations is an exceptional employer, offering a dynamic work environment in Newark-on-Trent where innovation meets support. Employees benefit from a robust professional development programme, competitive salary with a generous bonus scheme, and a health cash plan, all while being part of a collaborative team that values enthusiasm and proactive learning. Join us to be part of a leading company in the gaming industry, where your contributions directly impact our success and growth.
