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- Tasks: Lead a dynamic ER team, manage schedules, and mentor clinicians in a vibrant environment.
- Company: Join BluePearl, a leading veterinary emergency service with a collaborative culture.
- Benefits: Enjoy comprehensive benefits, flexible schedules, and continuous learning opportunities.
- Why this job: Make a real impact in veterinary medicine while developing your leadership skills.
- Qualifications: DVM degree, ER experience, and leadership skills preferred.
- Other info: Thriving practice in Malvern, PA, with excellent career growth and community engagement.
The predicted salary is between 36000 - 60000 £ per year.
BluePearl Pet Hospital in Malvern, PA is seeking a full-time ER Service Head who will work side by side with our ER clinicians, specialists, and leadership team. The ideal candidate will have a DVM from an accredited university and will have successfully completed an internship and have at least three years of ER experience. Previous leadership experience preferred.
As an ER Service Head, you will:
- Manage the schedule for all ER Clinicians, including PTO requests.
- Facilitate regular ER Clinician meetings and participate in hospital leadership meetings.
- Mentor ER Clinicians and new ER/ICU support staff.
- Oversee ER Clinician case management and provide guidance as needed on case management decisions.
- Integrate the emergency and specialty services to successfully manage all hospitalized cases.
- Act as the sounding board between ER Clinicians and Specialty Clinicians and discuss any concerns with the Medical Director as they arise.
- Assist in implementation and monitoring of patient safety reporting as it pertains to the emergency department.
- Actively contribute to recruiting new Emergency Clinicians.
- Ensure new hires have been assigned a mentor by the clinician mentor liaison to support retention and engagement.
- Assist in customer service issues as needed and help management to follow up to resolve issues as appropriate.
- Partner with hospital leadership to identify opportunities and implement new initiatives for improvement of ER patient care, medical protocols, and client service levels.
- Stay abreast of hospital environment and issues of concern, working collaboratively with the Medical Director and collaborating with P&O and hospital leadership regarding all ER/ICU personnel issues.
- Assist with performance reviews.
- Assist management team with client and pDVM concerns when necessary.
- Work with management team to oversee capital purchases for ICU/ER department.
We are truly in this together. We work to provide exceptional specialty and emergency care for pets by supporting each other through our shared passion, knowledge, and talents. Our BluePearl Malvern, PA location is a 21,000 sq ft practice that includes a 16-slice CT, dedicated ICU, fluoroscopy for interventional radiology and cardiology procedures, in-house laboratory (CBC/Chemistry/NOVA, PT/PTT), endoscopy, ECG, digital radiology and ultrasound, and minimally invasive surgery capability. Our cardiology ultrasound units include a GE E9 cardiology specific ultrasound unit and a GE Vivid-i as a back-up or travelling unit. On-site MRI and radiation oncology services, including a veterinary Cyberknife, are available.
We are a vibrant, young, enthusiastic, and growing practice with a wonderful culture of cooperation and camaraderie. Working here is not just a job, but also a unique opportunity to challenge the status quo in veterinary medicine and develop every aspect of your potential to its limit. We believe in practicing both the science and the art of veterinary medicine in an environment that fosters out-of-the-box thinking, collaboration, and communication amongst each other and the outside world while having fun.
Perks to Living in Malvern, PA: Malvern and the surrounding communities represent the best of what the Philadelphia region has to offer. The Great Valley School system is ranked as one of the top in the state while the scenic and historic Pennsylvania countryside boasts open space, beautiful homes, and thriving neighborhoods. Malvern is located at the end of the Main Line, an affluent suburb of Philadelphia, the City of Brotherly Love. Philadelphia and our local community offer a wide variety of cultural activities, world-class restaurants, and exciting nightlife.
Why choose BluePearl? In order to transform and lead the industry through innovative quality medicine and care, we emphasise the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals. Because we encourage Associate growth, you will be surrounded by a group of dedicated, experienced team members. All Associates are levelled by their skillset in our unique leveling program. We also focus on developing our Associates into leaders through talent development programs and leadership workshops.
We value your health and well-being as an Associate by providing you with the following benefits: Comprehensive benefits package including medical, dental, vision, paid time off, parental leave, and floating holiday plans, 401(k) and life insurance options. Company-paid Short-Term and Long-Term Disability. Flexible work schedules. A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment. In addition, access to 12 mental health care sessions annually at no charge to you, and other well-being resources through Lyra, an online mental health support platform. Annual company store allowance. Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
The future is yours to create. We have a wide array of opportunities and growth paths within the organization and within Mars Vet Health. Step up, stand out, get involved, and put your mark on our amazing profession!
BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalised as a result of such a request. We are an Equal Opportunity Employer and a Drug-Free Workplace.
Why BluePearl? Because it is an exceptional place to work!
Veterinary Emergency Service Head in Malvern employer: BluePearl
Contact Detail:
BluePearl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Emergency Service Head in Malvern
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary field, especially those who work at BluePearl. A friendly chat can open doors and give you insider info about the ER Service Head role.
✨Tip Number 2
Prepare for the interview by brushing up on your leadership skills and case management knowledge. Think of examples from your past experience that showcase your ability to mentor and manage a team effectively.
✨Tip Number 3
Show your passion for emergency care! During interviews, share stories that highlight your commitment to providing exceptional patient care and how you’ve contributed to improving processes in previous roles.
✨Tip Number 4
Don’t forget to apply through our internal career site! It’s the best way to ensure your application gets noticed. Plus, it shows you’re already engaged with our BluePearl community.
We think you need these skills to ace Veterinary Emergency Service Head in Malvern
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for veterinary medicine shine through! We want to see your enthusiasm for emergency care and how you can contribute to our vibrant team.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience, especially in ER settings. We love seeing how your background aligns with the role of ER Service Head, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to spot at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. We’re excited to see what you bring to the table!
How to prepare for a job interview at BluePearl
✨Know Your Stuff
Make sure you brush up on your veterinary knowledge, especially in emergency care. Be prepared to discuss specific cases you've handled and how you managed them. This shows that you not only have the experience but also the ability to think critically under pressure.
✨Show Leadership Skills
As an ER Service Head, you'll be expected to lead a team. Think of examples from your past where you've successfully mentored others or led a project. Highlight your leadership style and how you foster collaboration among your team members.
✨Understand the Culture
BluePearl values a culture of cooperation and innovation. Familiarise yourself with their mission and values, and be ready to discuss how you can contribute to this environment. Share your ideas on improving patient care and team dynamics.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the hospital's future initiatives. This not only shows your interest but also helps you gauge if the position aligns with your career goals. Consider asking about their approach to integrating emergency and specialty services.
