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- Tasks: Assist in managing hospital operations and lead a passionate team.
- Company: Join BluePearl, a leading emergency and specialty pet hospital.
- Benefits: Enjoy competitive pay, flexible schedules, and comprehensive health benefits.
- Why this job: Make a real difference in pet care while developing your leadership skills.
- Qualifications: Strong organisational and leadership skills; experience in a managerial role preferred.
- Other info: Be part of a supportive, family-like culture with endless career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
BluePearl Pet Hospital is seeking an experienced Assistant Practice Manager to join our state-of-the-art emergency and specialty hospital. Are you a passionate leader who is ready to make a difference? Do you have excellent time management, follow-through, and organizational skills? Do you love building successful teams that provide premier customer service and patient care? If you answered "yes" to these questions, we want to hear from you.
The Assistant Practice Manager assists the Practice Manager in the daily operational function of the hospital’s operations and assumes managerial responsibility for the hospital’s operations in the Practice Manager’s absence. As the Assistant Practice Manager, you will:
- Direct and supervise associates.
- Create appropriate organizational environment and value systems that stimulate the morale and productivity of the workforce and its leadership.
- Collaborate with training and clinical staff to ensure that training and quality goals are met.
- Coach and lead through effective feedback to associates through the supervisory team.
- Monitor and evaluate operations on a daily basis.
- Partner with the Practice Manager to develop action plans to maximize hospital efficiency and supervise the implementation of improvements.
- Be responsible for all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination, and the maintenance of all personnel records.
- Partner with the Practice Manager in budget preparation and ensure revenue targets and training goals are met.
- Review and approve employee schedules to accommodate the patient needs of the hospital.
- Ensure the adequacy and adjust inventory levels of all goods and supplies necessary for the operation of the hospital.
- Construct and submit timely and accurate reports on a daily/weekly/monthly or as required basis.
- Maintain thorough familiarity and ensure compliance with state and federal regulations, Standard Operating Procedures, and Occupational Safety and Health Administration (OSHA) guidelines.
- Build rapport with clients and referring DVMs to ensure an overall high level of customer satisfaction with the hospital and services we provide.
- Minimise hospital liability through constant risk management review.
- Investigate all unsafe situations and situations/complaints.
- Work with the Practice Manager in creating and maintaining a positive team environment.
Why BluePearl? Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food. We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career. To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.
We value your health and well-being as an associate by providing you with the following:
- Medical, dental, vision, and life insurance options.
- Parental leave benefits.
- Flexible work schedules.
- 401k and retirement planning.
- Time to reset, rewind, and reflect through our paid time off and floating holiday plans.
- A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment.
We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets. BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer, and each applicant will receive consideration for employment without regard to race, colour, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalised as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.
Assistant Practice Manager in Irvine employer: BluePearl
Contact Detail:
BluePearl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Practice Manager in Irvine
✨Tip Number 1
Get to know the company culture! Before your interview, check out BluePearl's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the Assistant Practice Manager role and be ready to share examples of your leadership and organisational skills.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the team dynamics or the hospital’s goals. This shows that you’re not just there to talk about yourself but are also keen to understand how you can contribute to their success.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It’s a chance to reiterate your enthusiasm for the role and remind them why you’d be a great fit for the team at BluePearl.
We think you need these skills to ace Assistant Practice Manager in Irvine
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for pets and leadership shine through. We want to see how excited you are about making a difference in our hospital and how you can contribute to our team.
Tailor Your Experience: Make sure to highlight your relevant experience in management and customer service. We’re looking for someone who can lead a team effectively, so share specific examples of how you've done this in the past.
Be Organised: Since the role requires excellent organisational skills, structure your application clearly. Use bullet points for key achievements and keep your language concise. This will show us that you can manage tasks efficiently.
Apply Through Our Website: Don’t forget to apply through our internal career site if you're a current associate! It’s the best way for us to receive your application and ensure it gets the attention it deserves.
How to prepare for a job interview at BluePearl
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Practice Manager inside and out. Familiarise yourself with the daily operations of a veterinary hospital, including team management, customer service, and compliance with regulations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a potential leader, it's crucial to demonstrate your ability to manage and motivate a team. Prepare examples from your past experiences where you've successfully led a team or improved workplace morale. Highlight your coaching techniques and how you provide effective feedback to associates.
✨Prepare Questions
Interviews are a two-way street, so come armed with thoughtful questions about the hospital's culture, team dynamics, and growth opportunities. This not only shows your interest but also helps you gauge if the environment aligns with your values and career goals.
✨Be Ready for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about situations you might encounter as an Assistant Practice Manager, such as handling conflicts or managing inventory levels, and prepare your responses to demonstrate your critical thinking and adaptability.
