IT Support Specialist

IT Support Specialist

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
BluePeak Digital Solutions

At a Glance

  • Tasks: Be the go-to tech guru for our team, solving problems and providing support.
  • Company: Join BluePeak Digital Solutions, a dynamic and growing tech company in London.
  • Benefits: Enjoy competitive pay, health insurance, and a hybrid work model.
  • Other info: Great opportunities for professional growth and development.
  • Why this job: Make a real difference by helping others with their tech challenges every day.
  • Qualifications: 1-3 years in IT support, strong communication skills, and a customer-first mindset.

The predicted salary is between 30000 - 40000 £ per year.

Blue Peak Digital Solutions, Inc. is looking for an IT Support Specialist to join our London office.

We’re a growing team that supports businesses across the U.

K, and we’re looking for someone who enjoys solving problems, working with people, and taking ownership of their work.

This is a full‑time, hybrid position (three days in the office, two days remote).

What you'll be doing

You'll be the first point of contact for employees who need technical assistance.

On a typical day you might be setting up laptops for new hires, troubleshooting Microsoft 365 issues, replacing hardware, resolving VPN or Wi‑Fi problems, or helping someone regain access to their account before an important meeting.

You'll also work closely with our systems and cybersecurity teams when more complex issues come up.

What we're looking for

  • 1–3 years of experience in an IT support or help desk role
  • Comfortable supporting Windows 11 and Microsoft 365
  • Familiar with Active Directory, basic networking, and remote support tools
  • Strong communication skills and a customer‑first attitude
  • Able to prioritize multiple requests in a fast‑paced environment
  • Comp TIA A+, Network+, or similar certification is a plus but not required

What we offer

  • Competitive salary based on experience
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid vacation, sick leave, and company holidays
  • Professional development and certification reimbursement "},"Is Expired": false}
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IT Support Specialist employer: BluePeak Digital Solutions

At BluePeak Digital Solutions, Inc., we pride ourselves on being an excellent employer that fosters a collaborative and supportive work environment in our London office. Our hybrid work model allows for flexibility while ensuring that our IT Support Specialists are integral to our mission of delivering exceptional service to clients across the U.K. With competitive benefits, opportunities for professional development, and a culture that values problem-solving and teamwork, we are committed to helping our employees grow and thrive in their careers.

BluePeak Digital Solutions

Contact Details:

BluePeak Digital Solutions Recruitment Team

We think you need these skills to ace IT Support Specialist

Technical Assistance
Troubleshooting
Microsoft 365
Windows 11
Active Directory
Basic Networking
Remote Support Tools