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- Tasks: Lead property turnovers and ensure apartments meet high standards for guest satisfaction.
- Company: Join Blueground, a global leader in redefining living with 40,000+ homes worldwide.
- Benefits: Enjoy competitive salary, flexible time off, health insurance, and free stays in Blueground locations.
- Why this job: Be part of a fast-paced team that values speed, transparency, and guest experience.
- Qualifications: 2-3 years in a supervisory role; handy with repairs and tech-savvy.
- Other info: Must have a valid driver’s license and be ready to work weekends.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the PitStop Leader role at Blueground
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Join to apply for the PitStop Leader role at Blueground
Description
Redefining how people live.
At Blueground, we believe that when your base is reliable, the world opens up. That’s why we’re building the world’s leading platform for living.
Every year, 350 million people move between cities—yet today’s housing options haven’t caught up with the needs of this modern, mobile generation. Blueground was built to change that.
With 40,000+ homes across the globe, available for stays from a few days to a year or more, we’re just getting started. We’re on an exponential growth path to redefine living and create an entirely new category. Our edge? Powerful proprietary tech, operational excellence, and a team that executes with speed and discipline.
Our Culture Is Grounded In Five Principles
- Guests First – Every decision starts with their experience.
- Move Fast – We value speed, momentum, and action.
- Dive In – The magic is always in the details, and we go deep.
- Embrace Change – Change isn’t a disruption; it’s how we grow.
- Keep It Honest – Transparency accelerates progress—and strengthens relationships.
If you’re ready to do the best work of your life and help reshape how the world lives, we’d love to meet you.
The Role
We’re looking for a proactive, detail-oriented Pit Stop Lead to join our fast-growing team in London. This field-based role is ideal for someone who thrives on solving problems, leading by example, and ensuring every property meets the highest standards of quality and guest satisfaction.
What You’ll Do
- Lead Property Turnovers: Oversee the full apartment preparation process—from coordinating housekeeping and maintenance teams to conducting detailed inspections before guest check-ins.
- Own Onsite Readiness: Assemble furniture, troubleshoot WiFi and tech setups, and carry out small repairs to ensure every apartment meets our standards before move-in.
- Field Coordination & Team Supervision: Act as the go-to person in the field, managing relationships with external vendors, housekeeping staff, and building personnel to ensure seamless operations.
- Perform Quality Control: Conduct thorough property inspections using mobile checklists, flag issues, and ensure that every space meets our cleanliness, functionality, and design expectations.
- Hands-On Support: Step in to help with urgent needs—whether that’s swapping out furniture, fixing appliances, delivering essentials, or solving guest lockouts.
- Drive Efficiency: Manage and maintain our corporate vans and inventory stock, ensuring supplies and tools are always available and organized.
Requirements
- 2–3 years of experience in a supervisory or team lead role—ideally in field ops, facilities, hospitality, or housekeeping
- Comfortable performing basic handyman tasks and minor repairs
- Physically capable of lifting 10+ kilos and being active for most of the workday
- Tech-savvy—familiar with tools like Slack, G Suite, and mobile apps
- Strong communicator with a customer-first mindset and a positive, can-do attitude
- A flexible team player who thrives in a dynamic, constantly evolving environment
Additional Requirements
- Valid driver’s license and ability to drive company vans (van-sized vehicles)
- Access to a personal, reliable vehicle (mileage reimbursed when used for work)
- Willingness to work weekends and holidays, while staying within a 40-hour workweek
Benefits
our Benefits:
- Competitive salary & up to 15% annual bonus
- Flexible Paid Time Off
- Group Health Insurance program
- Dynamic working environment with talented people
- Complimentary accommodations in Blueground locations! Think summer in LA and winter in Dubai
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Other
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PitStop Leader employer: Blueground
Contact Detail:
Blueground Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PitStop Leader
✨Tip Number 1
Familiarise yourself with Blueground's core principles, especially 'Guests First' and 'Embrace Change'. During your interactions, whether in interviews or networking, demonstrate how you align with these values and can contribute to enhancing guest experiences.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past experiences where you've successfully managed property turnovers or led a team. Highlight specific challenges you faced and how you overcame them to ensure quality and guest satisfaction.
✨Tip Number 3
Since the role requires hands-on support, be ready to discuss your handyman skills and any relevant experience. Bring up instances where you've performed minor repairs or tackled urgent needs effectively, as this will demonstrate your capability to thrive in a dynamic environment.
✨Tip Number 4
Network with current or former employees of Blueground on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace PitStop Leader
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Blueground's principles such as 'Guests First' and 'Embrace Change'. Reflect these values in your application to show that you align with their mission.
Highlight Relevant Experience: Emphasise your supervisory or team lead experience, particularly in fields like hospitality or facilities. Use specific examples to demonstrate how you've successfully managed teams or projects.
Showcase Problem-Solving Skills: In your application, provide examples of how you've tackled challenges in previous roles. This could include managing property turnovers or resolving guest issues effectively.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the skills and experiences that are most relevant to the PitStop Leader role. Make sure to mention your tech-savviness and ability to work in a dynamic environment.
How to prepare for a job interview at Blueground
✨Showcase Your Problem-Solving Skills
As a PitStop Leader, you'll need to demonstrate your ability to solve problems on the spot. Prepare examples from your past experiences where you successfully tackled challenges, especially in a supervisory or team lead role.
✨Emphasise Attention to Detail
Blueground values quality and guest satisfaction. Be ready to discuss how you ensure high standards in your work, particularly during property inspections and turnovers. Mention any specific methods or checklists you use to maintain quality.
✨Demonstrate Your Tech Savviness
Familiarity with tools like Slack and G Suite is essential for this role. Be prepared to talk about your experience with these technologies and how they have helped you manage teams or streamline operations in the past.
✨Exhibit a Customer-First Mindset
Since the company prioritises guest experience, share instances where you went above and beyond to ensure customer satisfaction. Highlight your positive attitude and flexibility in adapting to changing situations.
