PitStop Leader

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Redefining how people live. At Blueground, we believe that a reliable base opens up the world. We are building the world’s leading platform for living, with 40,000+ homes worldwide available for stays from a few days to a year or more. With powerful proprietary technology, operational excellence, and a team that executes with speed and discipline, we are on an exponential growth path to redefine living and create an entirely new category.

Our Culture Is Grounded In Five Principles:

• Guests First – Every decision starts with their experience.
• Move Fast – Speed, momentum, and action.
• Dive In – Detail-oriented, deep work.
• Embrace Change – Change is growth, not disruption.
• Keep It Honest – Transparency accelerates progress and strengthens relationships.

The Role

We’re looking for a proactive, detail-oriented Pit Stop Lead to join our fast-growing team in London. This field-based role is ideal for someone who thrives on solving problems, leading by example, and ensuring every property meets the highest standards of quality and guest satisfaction.

What You’ll Do

• Lead Property Turnovers: Oversee the full apartment preparation process—from coordinating housekeeping and maintenance teams to conducting detailed inspections before guest check‑ins.
• Own Onsite Readiness: Assemble furniture, troubleshoot Wi‑Fi and tech setups, and carry out small repairs to ensure every apartment meets our standards before move‑in.
• Field Coordination & Team Supervision: Act as the go‑to person in the field, managing relationships with external vendors, housekeeping staff, and building personnel to ensure seamless operations.
• Perform Quality Control: Conduct thorough property inspections using mobile checklists, flag issues, and ensure that every space meets our cleanliness, functionality, and design expectations.
• Hands‑On Support: Step in to help with urgent needs—whether that’s swapping out furniture, fixing appliances, delivering essentials, or solving guest lockouts.
• Drive Efficiency: Manage and maintain our corporate vans and inventory stock, ensuring supplies and tools are always available and organized.

Requirements

• 2–3 years of experience in a supervisory or team lead role—ideally in field ops, facilities, hospitality, or housekeeping.
• Comfortable performing basic handyman tasks and minor repairs.
• Physically capable of lifting 10+ kilos and being active for most of the workday.
• Tech‑savvy—familiar with tools like Slack, G Suite, and mobile apps.
• Strong communicator with a customer‑first mindset and a positive, can‑do attitude.
• A flexible team player who thrives in a dynamic, constantly evolving environment.

Additional Requirements

• Valid driver’s license and ability to drive company vans (van‑size vehicles).
• Access to a personal, reliable vehicle (mileage reimbursed when used for work).
• Willingness to work weekends and holidays while staying within a 40‑hour workweek.

Benefits

• Competitive salary & up to 15% annual bonus.
• Flexible Paid Time Off.
• Group Health Insurance program.
• Dynamic working environment with talented people.
• Complimentary accommodations in Blueground locations—summer in LA, winter in Dubai.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Other

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