At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for our guests.
- Company: Join our award-winning restaurants known for quality and a welcoming atmosphere.
- Benefits: Competitive pay, tips, employee discounts, and growth opportunities.
- Other info: Full training provided; flexible hours and a family-oriented environment.
- Why this job: Be the face of our business and make a real impact on customer experiences.
- Qualifications: Experience in hospitality, excellent communication, and a friendly attitude.
The predicted salary is between 12 - 15 £ per hour.
Burger Shop & Maneki Ramen are award-winning, high-volume restaurants known for our commitment to quality, exceptional service, and a welcoming atmosphere. We take pride in our craft, our team, and our guest experience. This is an exciting opportunity for front of house of all skill levels to join our expanding team. The FOH team is the face of our business, and needs to take pride in their role, ensuring that they go above and beyond in order to provide our customers with a lasting impression. Weekday, weekend, and evening availability is essential.
WHAT DOES A WAITER/WAITRESS DO?
- Ensure every guest has a great customer experience by delivering consistently good service & delicious food & beverages.
- Be able to manage reservations – emails, phones etc.
- Take accurate food and drinks orders & using our POS ordering software.
- Present menus and provide detailed information when asked (portions, ingredients or potential food allergies etc.).
- Arrange table settings and maintain a tidy dining area.
- Willing to learn different skills within the business such as using the coffee machine and basic bar tending - Full training provided.
ESSENTIAL SKILLS
- Work experience as a server or wait staff member.
- Well presented.
- Excellent communication skills.
- Customer oriented.
- Patient + friendly, a people person.
- Flexibility to respond to a range of different work situations.
PERKS OF THE JOB
- Competitive Pay + tips.
- Family-oriented environment.
- Opportunities for growth and development.
- Employee discount across all ART Hospitality brands (Burger Shop, Maneki Ramen, Leaven Pizza, The Bookshop, Dr Foster).
Our mission is to train and inspire the next generation of restaurateurs. We’re looking to make a difference in the hospitality industry, and know that in order to accomplish this we need to build our business with like-minded people who share the same values and ethos as we do.
Front of House Pro - Growth & Perks in Worcester employer: BlueGreen Alliance Inc
At Burger Shop & Maneki Ramen, we pride ourselves on fostering a family-oriented work environment that values exceptional service and quality. Our commitment to employee growth is evident through comprehensive training opportunities and the chance to develop various skills within the hospitality sector. Join us in creating memorable experiences for our guests while enjoying competitive pay, tips, and discounts across all ART Hospitality brands.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Pro - Growth & Perks in Worcester
✨Tip Number 1
Get to know the restaurant vibe! Before you apply, pop in for a meal or a drink. This way, you can see how the team interacts and what the atmosphere is like. Plus, it gives you a chance to chat with staff and show your enthusiasm!
✨Tip Number 2
When you’re ready to apply, do it through our website! It’s the best way to ensure your application gets noticed. Make sure to highlight any relevant experience and your passion for customer service.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how you’d handle tricky customer situations or how you’d work as part of a team. We love seeing candidates who can think on their feet!
✨Tip Number 4
Follow up after your interview! A quick thank-you email shows your appreciation and keeps you fresh in our minds. It’s a simple way to stand out from the crowd and show you’re genuinely interested in joining our team.
We think you need these skills to ace Front of House Pro - Growth & Perks in Worcester
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us why you’re passionate about providing great service and being part of a team.
Tailor Your Experience:Make sure to highlight any relevant experience you have in hospitality or customer service. Even if it’s not directly related, share how your skills can contribute to our welcoming atmosphere and exceptional service.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to proofread for any typos or errors – we love attention to detail!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at BlueGreen Alliance Inc
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Understand the dishes, ingredients, and any potential allergens. This will not only impress your interviewers but also show that you're genuinely interested in the role and the restaurant's offerings.
✨Show Off Your People Skills
As a Front of House Pro, your ability to connect with customers is key. During the interview, share examples of how you've provided excellent service in the past. Highlight your patience, friendliness, and any experiences where you went above and beyond for a guest.
✨Demonstrate Flexibility
The job requires flexibility in working hours, so be prepared to discuss your availability. Mention any previous experience where you adapted to changing situations or took on different roles within a team. This shows you're ready to jump in wherever needed.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about training opportunities, team dynamics, or how they ensure a great customer experience. This demonstrates your enthusiasm for the role and your desire to grow within the company.
