At a Glance
- Tasks: Join our front-of-house team to serve and assist customers with food and drinks.
- Company: Dynamic catering environment with a focus on excellent customer service.
- Benefits: Flexible shifts, training provided, and a fun team atmosphere.
- Other info: Opportunity to work outdoors and develop valuable teamwork skills.
- Why this job: Gain hands-on experience in catering while making visitors feel welcome.
- Qualifications: Great communication skills and a willingness to learn are essential.
The predicted salary is between 20000 - 25000 £ per year.
We are recruiting Catering Assistants to work within our catering front of house team. This will be a varied role that could involve waiting tables, assisting in the kitchen and preparing food and drinks, therefore excellent customer service and communication skills are essential. All training and uniform will be provided. A variety of shifts are available immediately. Weekend and Bank Holiday availability required.
Job Purpose: The Visitor Assistant will support with the preparation, presentation and service of catering products to the highest quality standards and provide an efficient, professional and welcoming service to customers.
Duties & Responsibilities:
- Welcome visitors in a mature, approachable and helpful manner.
- Serve, sell to and assist customers in your designated outlet.
- Pro-actively identify customers’ needs and deal with any customer requests in a timely manner and exceed their expectations.
- Process customer sales in a polite and efficient manner.
- Ensure the outlet is well stocked for the day and that there are sufficient supplies throughout trading hours.
- Report any customer complaints or compliments and take some remedial action if at all possible.
- Impart vital information about a visit to the House and gardens, including events and our Friends membership scheme.
- Maintain a tidy, clean and neat environment at all times, to include cleaning and tidying of stock and fixtures as necessary and to the highest standards.
- Report immediately any incidents or accident, fire, theft, loss, damage, unfit food, or any other irregularities and take such action as may be appropriate or possible.
- In an emergency evacuate employees and visitors from your designated outlet.
- Be aware of the security of the outlets, stable courtyard, House and grounds and report any suspicious activity to a Manager or the Senior Manager on duty.
- Ensure that food is presented and served in a clean, hygienic environment.
- Ensure tables and accompaniments are left as clean as is reasonably practicable and adequately stocked during service times and relay as required.
- Wear the correct company uniform at all times and ensure that it is clean, well pressed and in good repair.
- Undertake any other duties that may be reasonable be required by the Manager or Supervisor on duty.
- Carry out all aspects of Food Hygiene and Health and Safety and operate in accordance with Castle Howard’s Health and Safety policies at all times.
Person Specification:
- Excellent customer service skills.
- Willingness to work hard.
- Flexible approach to working within different areas of the outlets.
- Willingness to learn.
- Team working skills.
Special Features:
- Professional and smart appearance.
- Working outdoors in inclement weather.
Desirable Education/Qualifications/Training:
- A current food safety qualification.
- Previous catering experience.
- Previous till training.
Front-of-House Catering Specialist in Hutton employer: BlueGreen Alliance Inc
At Castle Howard, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer service excellence. Our Front-of-House Catering Specialists enjoy flexible shifts, comprehensive training, and the opportunity to engage with visitors in a stunning historic setting, all while contributing to memorable experiences. With a commitment to employee growth and a supportive environment, we ensure that every team member feels valued and empowered to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Front-of-House Catering Specialist in Hutton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress to impress! Make sure you’re looking sharp and professional for your interview. A smart appearance can make a great first impression and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Front-of-House Catering Specialist in Hutton
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your excellent customer service skills in your application. We want to see how you can create a welcoming atmosphere for our visitors, so share any relevant experiences that demonstrate your ability to connect with customers.
Tailor Your Application:Don’t just send the same application everywhere! Tailor your CV and cover letter to match the job description. Mention specific duties from the role, like serving and assisting customers, to show us you’re the perfect fit for our front-of-house team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great candidate for the Catering Assistant role.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the details you need about the role and our team!
How to prepare for a job interview at BlueGreen Alliance Inc
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and think about how your skills align with them. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
As a Front-of-House Catering Specialist, excellent customer service is crucial. Prepare examples from your past experiences where you've gone above and beyond for customers. This will demonstrate your ability to handle requests and complaints effectively, which is essential for this position.
✨Dress to Impress
First impressions matter! Make sure you arrive in smart, professional attire that reflects the company’s standards. Since you'll be working in a catering environment, consider wearing something that looks neat and tidy, as it shows you take pride in your appearance.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you gauge if the company is the right fit for you. You might ask about team dynamics, training opportunities, or how they handle busy periods. It’s a great way to engage with your interviewer!
