1st Line IT Support Specialist – Education & Teams

1st Line IT Support Specialist – Education & Teams

Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide essential IT support and troubleshoot technical issues for schools.
  • Company: Join BlueGreen Alliance Inc, a passionate team dedicated to education.
  • Benefits: Gain hands-on experience with Microsoft 365 and networking in a supportive environment.
  • Other info: Opportunity for growth within a dynamic Multi-Academy Trust.
  • Why this job: Kickstart your IT career while making a difference in education.
  • Qualifications: Customer-focused with a solid understanding of IT fundamentals.

The predicted salary is between 25000 - 32000 Β£ per year.

BlueGreen Alliance Inc is seeking a passionate 1st Line IT Service Desk Analyst to join our Trust IT Team, providing essential IT support for schools across our Multi-Academy Trust. This role offers the chance to develop your IT career with hands-on experience in Microsoft 365, networking, and user support.

As the first point of contact for IT assistance, you will troubleshoot technical issues, manage service requests, and escalate complex problems. The ideal candidate is customer-focused, organized, and has a solid understanding of IT fundamentals.

1st Line IT Support Specialist – Education & Teams employer: BlueGreen Alliance Inc

BlueGreen Alliance Inc is an excellent employer, offering a supportive work culture that prioritises employee development and growth within the IT sector. As part of our Trust IT Team, you will enjoy the unique opportunity to make a meaningful impact in the education sector while gaining hands-on experience with cutting-edge technologies like Microsoft 365. Our commitment to fostering a collaborative environment ensures that you will thrive both personally and professionally in this rewarding role.

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Contact Details:

BlueGreen Alliance Inc Recruitment Team

We think you need these skills to ace 1st Line IT Support Specialist – Education & Teams

Microsoft 365
Networking
User Support
Troubleshooting
Service Request Management
Problem Escalation
Customer Focus