Online Sales Executive

Online Sales Executive

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage online orders and engage with customers to boost sales.
  • Company: Join a growing business in the bathrooms sector with a supportive team.
  • Benefits: Enjoy flexible hours, competitive salary, and a stable role.
  • Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
  • Qualifications: Experience in sales or customer service, especially in the bathrooms industry.
  • Other info: Perfect for those seeking a balance between work and life.

The predicted salary is between 30000 - 42000 £ per year.

Hours: Flexible - full-time or part-time depending on applicant (e.g. 9:00-5:30 or 10:00-3:00)

Role Overview: We are looking for a proactive Online Sales & Order Processing Executive to manage online enquiries and orders within the bathrooms sector. This is a clerical-focused role with a strong customer service and sales element, supporting customers from initial enquiry through to order fulfilment.

Key Responsibilities

  • Manage and process online orders accurately via the ERP system
  • Monitor and respond to live website chat, encouraging customers to complete purchases online
  • Convert online enquiries into sales, including taking orders via phone when required
  • Handle inbound phone calls and liaise with head office where necessary
  • Ensure orders are correctly placed, processed, and fulfilled

Key Requirements

  • Experience in bathrooms or related industry knowledge preferred
  • Strong administrative and order‑processing skills
  • Confident communicator via chat, phone, and email
  • Sales‑driven with the ability to encourage and close online purchases
  • Organised, accurate, and comfortable using ERP systems

What We Offer

  • Competitive salary
  • Flexible working hours to suit the right candidate
  • A stable, full-time role within a growing business

Online Sales Executive employer: BlueGiraffe

Join a dynamic and supportive team as an Online Sales Executive, where your contributions directly impact customer satisfaction and business growth. We offer flexible working hours to accommodate your lifestyle, alongside a competitive salary and opportunities for professional development within the thriving bathrooms sector. Our collaborative work culture fosters innovation and encourages you to excel in a stable, full-time role with a growing company.
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Contact Detail:

BlueGiraffe Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Online Sales Executive

✨Tip Number 1

Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! Since this role involves chatting with customers and taking calls, try role-playing with a friend or family member. This will boost your confidence and help you handle real-life scenarios smoothly.

✨Tip Number 3

Be proactive during the interview! Ask insightful questions about the company’s sales strategies and how they handle customer enquiries. This shows that you’re not just there to answer questions but are genuinely interested in contributing to their success.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.

We think you need these skills to ace Online Sales Executive

Customer Service Skills
Sales Skills
Order Processing
ERP System Proficiency
Communication Skills
Live Chat Management
Phone Etiquette
Administrative Skills
Attention to Detail
Organisational Skills
Industry Knowledge (Bathrooms Sector)
Proactive Approach
Sales Conversion Techniques

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in sales and order processing, especially if you've worked in the bathrooms sector. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about online sales and how you can help our customers. Keep it friendly and professional, just like we are at StudySmarter.

Show Off Your Communication Skills: Since this role involves chatting with customers and taking calls, make sure your application reflects your strong communication skills. Use clear language and a positive tone to show us you’re the right fit!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important details about the role!

How to prepare for a job interview at BlueGiraffe

✨Know Your Stuff

Familiarise yourself with the bathrooms sector and the products you'll be dealing with. Research common customer queries and how to address them effectively. This will show your potential employer that you're proactive and knowledgeable.

✨Practice Your Sales Pitch

Since this role is sales-driven, prepare a few scenarios where you can demonstrate your ability to convert enquiries into sales. Think about how you would handle objections or encourage a customer to complete their purchase.

✨Show Off Your Tech Skills

Brush up on your ERP system knowledge and any relevant software tools. Be ready to discuss your experience with order processing and how you've used technology to improve efficiency in previous roles.

✨Communicate Confidently

As a key part of the role involves communicating via chat, phone, and email, practice your communication skills. Be clear, concise, and friendly in your responses. This will help you make a great impression during the interview.

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