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- Tasks: Manage online orders and customer enquiries in the bathrooms sector.
- Company: Join a growing business with a focus on customer service and sales.
- Benefits: Enjoy a competitive salary and flexible working hours.
- Why this job: Be part of a dynamic team and help customers find their perfect bathroom solutions.
- Qualifications: Experience in the bathrooms industry and strong communication skills are preferred.
- Other info: Stable, full-time role with opportunities for growth.
The predicted salary is between 28800 - 48000 £ per year.
Hours: Flexible - full-time or part-time depending on applicant (e.g. 9:00-5:30 or 10:00-3:00)
Role Overview: We are looking for a proactive Online Sales & Order Processing Executive to manage online enquiries and orders within the bathrooms sector. This is a clerical-focused role with a strong customer service and sales element, supporting customers from initial enquiry through to order fulfilment.
Key Responsibilities
- Manage and process online orders accurately via the ERP system
- Monitor and respond to live website chat, encouraging customers to complete purchases online
- Convert online enquiries into sales, including taking orders via phone when required
- Handle inbound phone calls and liaise with head office where necessary
- Ensure orders are correctly placed, processed, and fulfilled
Key Requirements
- Experience in bathrooms or related industry knowledge preferred
- Strong administrative and order‑processing skills
- Confident communicator via chat, phone, and email
- Sales‑driven with the ability to encourage and close online purchases
- Organised, accurate, and comfortable using ERP systems
What We Offer
- Competitive salary
- Flexible working hours to suit the right candidate
- A stable, full-time role within a growing business
Online Sales Executive in London employer: BlueGiraffe
Contact Detail:
BlueGiraffe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Sales Executive in London
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role involves chatting with customers and taking calls, make sure you're comfortable speaking clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Show off your sales skills! Think of examples from your past experiences where you've successfully closed a sale or helped a customer. Be ready to share these stories during interviews to demonstrate your sales-driven mindset.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and tech-savvy, which is exactly what we’re looking for in an Online Sales Executive.
We think you need these skills to ace Online Sales Executive in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales and order processing, especially if you've worked in the bathrooms sector. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about online sales and how you can help us convert enquiries into sales. Keep it friendly and engaging!
Show Off Your Communication Skills: Since this role involves chatting with customers, make sure your application reflects your confident communication style. Whether it's through email or phone, we want to see that you can connect with customers easily.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at BlueGiraffe
✨Know Your Products
Familiarise yourself with the bathrooms sector and the products you'll be selling. This knowledge will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, practice your communication skills. Be ready to discuss how you've successfully handled customer enquiries in the past, whether via chat, phone, or email.
✨Demonstrate Your Sales Acumen
Prepare examples of how you've converted enquiries into sales before. Highlight any specific techniques you used to encourage customers to complete their purchases, as this will show your sales-driven mindset.
✨Be Organised and Detail-Oriented
Since the role requires strong administrative skills, come prepared to discuss how you stay organised and ensure accuracy in order processing. Mention any tools or systems you've used to manage tasks effectively.
