Account Executive 3, Enterprise Direct Sales - Managed Solutions in Rochester

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionise industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Target Market(s): Rochester, Syracuse

Responsible for the development of territories and driving the sales of Comcast Business strategic products and solutions in new markets. Responsible for the acquisition and management of mid-market and enterprise, multi-location commercial customers through direct and partner channels. Designs and delivers live sales presentations to prospective clients, develops relationships with clients and the community, and positions the Comcast Business brand as key components of the sales strategy, in keeping with Comcast's touchstones. Has in-depth experience, knowledge, and skills in selling complex solutions. Usually determines own work priorities.

Core Responsibilities

• Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating local partnerships and organisational affiliations.
• Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
• Actively seeks ways to promote and position the Comcast brand within territory.
• Builds relationships and drives alignment and regular communication between key GTM partners.
• Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services.
• Sells with goals of exceeding departmental financial and unit targets.
• Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
• Retains customer base by delivering on the Comcast credo, ensuring a superior customer experience.
• Maintains and builds customer relationships to drive customer retention.
• Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow-up skills.
• Maintains accurate and quality sales records and prepares sales and activity reports as required.
• Attends out-of-the-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills including presenting, persuading, and negotiating.
• Demonstrates some knowledge of Network Design, SDWAN, and Network Security.
• Familiar with MAN technologies & designs including WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Cybersecurity, Business Continuity/Disaster Recovery concepts.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Skills

• Customer Relationships
• Direct Selling
• Meeting Organization

Compensation

Primary Location Pay Range: $69,657.00 - $116,095.00

Targeted Commission: $65,000.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognise employees for their work.

Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalised to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.