International Commercial Operations Manager - FreeWheel in London

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.

Job Summary

FreeWheel is looking for a Manager who will assume responsibility for a team and the organization and management of strategic initiatives within the Commercial Operations Group. The Manager will be able to work with moderate guidance in their area of expertise while ensuring high-quality support for their team and the delivery of simple to moderately complex initiatives/goals.

Core Responsibilities:

• Foster relationships and create strong cross-functional collaboration and teamwork with stakeholders and peers.
• Ensure career growth planning, performance management, and succession planning occur on time for all members of the team.
• Use data and reporting to measure, track, and communicate team and initiative performance and guide decisions.
• Ensure existing processes, templates, and best practices are used in the management of initiatives.
• Act as the first line of defense for any escalations raised by program stakeholders.
• Maintain a strong understanding of team capacity and skill sets to staff incoming work quickly and efficiently.
• Work with stakeholders to consistently revisit roles, responsibilities, and processes to ensure optimal operating efficiency.
• Attract, onboard, and retain critical talent, helping to get the right talent in place for the organization.
• Understand the overall FreeWheel Strategy and translate how day-to-day work (and that of their teams, for people leaders) connects to this strategy.
• Use customer insights and stakeholder feedback to inform prioritization and decision-making.

Required Competencies:

• Treats others fairly and respectfully, creating a safe working environment; earns trust through authenticity, humility, respect, and credibility.
• Program/Project Management.
• Relationship Building & Stakeholder Management.
• Leadership & Developing Others (and experience in or proven ability to manage a group of 2–3 individual contributors).
• Generally understands the advertising technology space. Applies job knowledge and business experience to make effective decisions.
• Ability to quickly understand general business goals.
• Provides a clear, concise, and confident point of view that wins support.
• Managing Change: Adapts to changing conditions and supports team members through evolving priorities and processes.
• Customer Focus: Considers customer impact when making decisions and prioritising work; incorporates feedback to improve outcomes.
• Data-Driven Decision Making: Uses available data to inform decisions, measure success, and communicate progress.
• Demonstrates empathy and emotional awareness in interactions with team members and stakeholders.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalised to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience 5-7 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.