Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Guide clients in the premium video advertising ecosystem and deliver top-notch customer support.
- Company: Leading tech firm in Greater London with a focus on teamwork and innovation.
- Benefits: Opportunities for career advancement and a positive work environment.
- Why this job: Join a dynamic team and make a real difference in the advertising world.
- Qualifications: Bachelor's degree and 3-5 years in a client-facing role with strong problem-solving skills.
- Other info: Embrace growth in an innovative setting while enhancing customer experiences.
The predicted salary is between 36000 - 60000 £ per year.
A leading tech firm in Greater London is hiring a Support Engineer to guide clients in the premium video advertising ecosystem. Ideal candidates will have a Bachelor's degree and 3-5 years in a client-facing role, demonstrating problem-solving abilities and excellent customer service skills.
Responsibilities include delivering customer education and support across various platforms. The firm values teamwork, growth, and a commitment to a positive customer experience, providing opportunities to advance in an innovative setting.
Global Support Engineer — Premium Video Ads (UK) in London employer: Blueface Ltd
Contact Detail:
Blueface Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Support Engineer — Premium Video Ads (UK) in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to client support and problem-solving. We suggest role-playing with a friend or using mock interview tools to boost your confidence.
✨Tip Number 3
Showcase your customer service skills! During interviews, share specific examples of how you've gone above and beyond for clients. We want to see that you’re not just about solving problems, but also about creating positive experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Global Support Engineer — Premium Video Ads (UK) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client-facing roles and problem-solving skills. We want to see how your background aligns with the premium video advertising ecosystem, so don’t hold back on relevant examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer service and teamwork. Let us know why you’re excited about the role and how you can contribute to a positive customer experience.
Showcase Your Technical Skills: As a Support Engineer, we need to see your technical prowess. Highlight any relevant software or platforms you’ve worked with, especially those related to video ads. This will help us understand your fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Blueface Ltd
✨Know Your Stuff
Make sure you understand the premium video advertising ecosystem inside out. Brush up on the latest trends and technologies in the field, as well as the specific products and services offered by the company. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved client issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to think critically and provide excellent customer service, which is key for a Support Engineer.
✨Emphasise Teamwork
Since the firm values teamwork, be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you contributed to a team project or helped a colleague solve a problem. This will highlight your ability to work well in a collaborative environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the company culture, growth opportunities, and the tools you'll be using. This shows that you're not just interested in the job, but also in how you can grow within the company and contribute to its success.
