Outdoor Education Instructor in Amersham

Salary - £29,375 (Lvl 1) - £30,375 (Lvl 3) based on experience & qualifications held. Hours of work - 42 hours per week on average, including evenings, overnights, weekends and bank holidays. Contract Type - Full Time, Seasonal, Part-time, Variable Hours. On-site accommodation available if required.

Overview: Woodrow offers a range of exciting, engaging outdoor learning activities on site including high ropes, mountain biking, bushcraft, archery, and various team activities. We are committed to providing outstanding outdoor learning and residential experiences to all our visitors, and this role plays an active part in achieving that aim. As an Outdoor Instructor, you will facilitate a wide range of activities to support the growth, development and education of young people and adults who visit us. You have a passion for learning outside the classroom and are dedicated to delivering that experience. This role also involves other duties across the site that contribute to the wider success of the Centre, including activity and grounds maintenance, helping with marketing and events, and supporting in our on-site Leisure Centre.

Responsibilities:

• Deliver a range of activity sessions where trained and competent.
• Operate all activities in accordance with Woodrow’s operating procedures and appropriate National Governing Body guidelines.
• Support the development of existing sessions and ideas for new activities.
• Undertake ‘site work’ tasks across grounds that support safe activity operations.
• Perform and record regular safety checks of activity equipment.
• Act as ‘Course Director’ looking after a group for the duration of their visit, being the main point of contact and ensuring their visit runs smoothly throughout.
• Supervise residential groups overnight, sleeping in the building.
• Maintain an onsite presence to provide first aid and act as a fire warden (training provided) and practical assistance as needed by groups in your care.
• Run evening activities and the retail tuck shop for residential groups.
• Deliver lifeguard duties in the Leisure Centre as required.
• Support leisure operations, including reception, administration, cleaning duties, as relevant.
• Assist with the mentoring and training of fellow instructors, demonstrating good practice when out on session.
• Be an excellent role model, ensuring the messages of education and development we deliver to our clients are demonstrated personally and given honestly.
• Expand your project management skills by taking ownership of an area of development.
• Undertake other duties as reasonably requested by London Youth’s management that ensure the ongoing operational success of the charity and delivery of excellent customer experiences.

Qualifications:

• Minimum of at least one full year’s experience instructing a variety of outdoor activities at outdoor education centres.
• Experience of instructing to a range of customers, including young people and adults, with different backgrounds and various needs.
• Demonstrable understanding of health and safety pertaining to outdoor delivery.
• Demonstrable skill delivering quality customer service and positive customer experiences.
• Demonstrable understanding of the value of outdoor learning and associated outcomes.

Required Qualifications:

• Hold at least one of the following qualifications (Essential): Archery GB Instructor Award, ERCA, RCI, CWI, or other relevant ropes-based qualification, MIAS Level 1, or higher, or equivalent cycling qualification, a walking qualification, such as BEL / ML / HML / LL.
• (Desirable) Level 2 Bushcraft Award or equivalent.
• (Desirable) National Pool Lifeguarding Qualification.
• (Desirable) A valid first aid qualification.

Attributes & Behaviours:

• Passionate and demonstrably committed to improving the lives of children and young people.
• Customer centric mindset with exceptional customer service skills.
• Composed demeanor, able to keep calm under pressure and solve problems when they arise.
• Articulate communicator, able to confidently communicate with a wide range of people.
• Able to quickly establish a rapport and build effective relationships with a wide range of people.
• Collaborative team player with a willingness to work effectively with others.
• Able to work independently, demonstrating proactivity and initiative.
• Self-motivated with a positive attitude, growth mindset and keen willingness to develop.
• Impeccable work ethic with a practical, flexible, and dynamic approach to work.
• Absolute commitment to London Youth’s principles of equality, diversity and inclusion.
• Ability to display tolerance and compromise on issues surrounding communal living.

Values: ambitious, collaborative, inclusive, accountable.