At a Glance
- Tasks: Support our Field Team by coordinating activities and solving problems in a fast-paced environment.
- Company: Join Bluecrest Wellness, a company dedicated to diversity and inclusion.
- Benefits: Enjoy competitive salary, generous leave, and health perks like gym discounts.
- Why this job: Make a real impact while developing your skills in a supportive team.
- Qualifications: Strong organisational skills and customer service experience are essential.
- Other info: Flexible hybrid working with opportunities for career growth and learning.
The predicted salary is between 22000 - 29000 £ per year.
Operations Support Worthing, West Sussex - hybrid Full time, Permanent £26,260 Per Year Plus Various Company Benefits. Step into a fast-paced role where no two days are the same. As part of our Operations Support Team, you'll be the go-to person who helps keep our Field Team running smoothly, coordinating daily activity, solving problems as they come up, and making sure everything behind the scenes is organised, accurate, and on track. From handling queries and arranging travel, to supporting clinic schedules, checking timesheets, and keeping essential processes moving, you'll play a key role in ensuring our clinics run efficiently and our teams feel supported. This is a role for someone who's proactive, organised, confident working independently, and enjoys being at the heart of operational delivery. If you're ready to make a meaningful impact, we'd love to have you on board.
What can we offer you in return?
- Annual Leave - Starting with 23 days, increasing to 25 after one year, and rising by one day each year up to 28 days (dependant on contracted hours)
- Company Sick Pay Scheme
- Enhanced Family Leave
- Learning & Development
- Apprenticeship Schemes
- Career Development Opportunities
- Bluecrest Academy for Aspiring Managers
- Leadership Development Programme
- 24/7 Learning Library - accessible for everyone!
- Financial & Lifestyle
- Salary exchange pension
- Employee Charity Sponsorship Scheme
- Retail and Leisure Discounts
- Home Office Allowance
- Sophos @Home Protection
- Employee Assistance Programme
- Health & Wellbeing
- Discounted Gym Membership
- Cycle to Work Scheme
- Four Free Health Assessments per year for yourself, family or friends
- 50% Off Additional Health Tests
- Life Insurance After qualifying period & subject to terms and conditions and/or eligibility.
Responsibilities
In this role, you'll help keep our operations running smoothly by supporting our Field Team, coordinating day to day activities, and making sure everything is organised and up to date. Typical responsibilities include:
- Operational Support
- Respond to queries and support requests raised by the Field Team through our business systems.
- Provide friendly and efficient support via phone and online chat.
- Manage and prioritise your daily workload to keep things moving smoothly.
- Investigate and resolve queries, working with other teams when needed.
- Travel & Scheduling
- Arrange hotel bookings and travel for Field Team members while keeping costs on track.
- Assist with rota updates, schedule changes, and general staffing coordination.
- Team & Clinic Coordination
- Work alongside the results team to follow up on outstanding Biometrics and ECG results, ensuring everything is completed accurately.
- Communicate with team members to help clinics run efficiently and on time.
- Administration & Compliance
- Check and process timesheets and expenses to ensure they are completed correctly.
- Support managers by taking clear and confidential notes during formal meetings.
- Keep your knowledge of company procedures and industry regulations up to date.
Ways of Working
- Work as an active member of a supportive and collaborative team.
- Confidently work independently and remotely, using your initiative to keep tasks moving without close supervision.
- Demonstrate a proactive approach to problem solving and continuous improvement.
What We Need You To Have
- Excellent planning and organisation
- Prior experience using Microsoft Office Applications - Excel in particular, and strong computer literacy
- Strong communication with the ability to provide clear and concise feedback
- Be a natural conversationalist
- Be able to communicate confidently both over the phone and in person
- The ability to work in pressurised situations
- Be responsible by nature, and be able to take accountability for your actions
- Extensive customer service experience
- Comfortable working to own initiative
- Strong eye for detail, with the ability to notice the small things/trends/patterns
Please note: All roles at Bluecrest Wellness will require a satisfactory criminal record check as part of our onboarding process.
Ready to Take the Next Step?
If you believe your skills, experience, and enthusiasm could make a real impact here at Bluecrest and you're looking for a place where you can truly belong, we'd be thrilled to hear from you. Once we've reviewed your application, if it feels like a great match, one of our recruitment team members will be in touch for an initial chat. It's a chance for us to get to know you better, and for you to ask any questions you might have about the role, the team, or life at Bluecrest. We're excited to learn more about you!
Everyone is Welcome
We are committed to fostering an environment where everyone is treated with dignity and equality, regardless of background, identity, or circumstance. Our employment practices are firmly rooted in the principles of diversity, equity, and inclusion and all employment decisions are based on merit, role requirements and the evolving needs of our organisation. We believe that a diverse workforce brings fresh perspectives, drives innovation, and strengthens our ability to serve our community with compassion and excellence. Our mission is to build inclusive, collaborative teams where every individual feels valued, supported, and empowered to thrive. We celebrate individuality and encourage every team member to bring their whole self to work - because when people feel they truly belong, they do their best work. This commitment is not just part of our policy - it's part of our purpose. It reflects who we are, how we lead, and how we grow together.
Other Info
Please note that this role is exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Orders 1975 and 2001. As such, all convictions, cautions, and bind-overs-including those considered 'spent'-must be disclosed as part of the application process. We kindly ask recruitment agencies not to contact us regarding this vacancy. We are committed to managing our recruitment directly and appreciate your understanding. Any personal information you provide will be handled in accordance with our company's Privacy Policy, ensuring your data is treated with care and respect. Please be aware that we are currently unable to offer visa sponsorship for this position.
Operations Support Coordinator in Worthing employer: Bluecrest Wellness
Contact Detail:
Bluecrest Wellness Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Coordinator in Worthing
✨Tip Number 1
Get to know the company inside out! Research Bluecrest Wellness, their values, and what they stand for. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to operations support. Think about your past experiences and how they align with the role. The more you rehearse, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Operations Support Coordinator in Worthing
Some tips for your application 🫡
Show Off Your Organisational Skills: In your application, highlight your planning and organisation skills. We want to see how you can keep things running smoothly, just like you'll do in the role!
Be Clear and Concise: When writing your application, make sure your communication is spot on. Use clear language and structure your thoughts well, as this reflects the strong communication skills we’re looking for.
Tailor Your Experience: Make sure to relate your previous experiences to the responsibilities of the Operations Support Coordinator role. Show us how your background makes you a perfect fit for keeping our Field Team supported.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Bluecrest Wellness
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Support Coordinator role. Familiarise yourself with the responsibilities listed in the job description, such as coordinating daily activities and supporting the Field Team. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires excellent planning and organisation, be prepared to discuss specific examples from your past experiences where you've successfully managed multiple tasks or solved problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your proactive approach.
✨Communicate Clearly and Confidently
As a natural conversationalist, it's essential to showcase your communication skills during the interview. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Be ready to answer questions about how you handle queries and support requests, as well as how you ensure effective communication within a team.
✨Demonstrate Your Customer Service Experience
With extensive customer service experience being a key requirement, prepare to share stories that illustrate your ability to provide friendly and efficient support. Think of situations where you've gone above and beyond to assist others, and be ready to explain how you handle pressurised situations while maintaining a positive attitude.