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For Companies At a Glance
- Tasks: Manage inbound and outbound sales enquiries, tailoring products to customer needs.
- Company: Join a pioneering team at Bluecrest Wellness focused on better health.
- Benefits: Enjoy a competitive salary, uncapped commission, and generous annual leave.
- Why this job: Make a real impact in health care while developing your sales skills.
- Qualifications: Sales experience and strong communication skills are essential.
- Other info: Flexible remote work with opportunities for career growth and learning.
The predicted salary is between 21500 - 29500 ÂŁ per year.
Full time, Permanent
ÂŁ25,500 per year based salary plus generous uncapped commission structure and various company benefits.
This is an exciting opportunity for a proactive, customer‑centric sales professional to join our growing team. You will manage inbound enquiries across multiple channels, deliver high‑quality outbound outreach to previous customers, and identify opportunities to tailor our products to individual needs. With exposure to both B2B and B2C sales, a strong focus on SLAs and KPIs, and ongoing coaching and development, this role is ideal for someone who enjoys variety, ownership, and delivering exceptional results.
Join a team that is pioneering the smart way to better health, where your work empowers millions to take control of their wellbeing.
Balance & Support
- Annual Leave – Starting with 23 days, increasing to 25 after one year, and rising by one day each year up to 28 days (dependent on contracted hours)
- Company Sick Pay Scheme
- Enhanced Family Leave
Learning & Development
- Apprenticeship Schemes
- Career Development Opportunities
- Bluecrest Academy for Aspiring Managers
- Leadership Development Programme
- 24/7 Learning Library – accessible for everyone!
Financial & Lifestyle
- Salary exchange pension
- Employee Charity Sponsorship Scheme
- Retail and Leisure Discounts
- Home Office Allowance
- Sophos @Home Protection
- Employee Assistance Programme
Health & Wellbeing
- Discounted Gym Membership
- Cycle to Work Scheme
- Four Free Health Assessments per year for yourself, family or friends
- 50% Off Additional Health Tests
- Life Insurance after qualifying period & subject to terms and conditions and/or eligibility.
Responsibilities
- Managing inbound sales enquiries from customers, across B2B, B2C and our Strategic Partners via multiple channels (email, telephone, direct mail, live chat, etc) and identify opportunity to personalise our products.
- Making outbound calls to previous B2C customers via an automated dialer, encouraging them to utilise our services.
- Making outbound calls to previous B2B customers via an automated dialer, encouraging them to utilise their employee benefit.
- Making outbound calls to previous B2C customers to offer the opportunity to sign up for our subscription service.
- Taking accountability and achieve all required customer interaction SLAs.
- Taking accountability and achieve all current sales KPIs.
- Being open and proactive to coaching, feedback and sales skills training.
- Achieving an industry standard of Quality Assurance score of 95%
- Adhering to ISO 9001 and internal sales policies.
The above is not an exhaustive list of duties and responsibilities, and the post holder is expected to undertake other duties appropriate to the role as may be reasonably required.
The hours...
Full time, Permanent 37.5 hours per week. These hours can fall any days between Monday and Sunday.
Monday to Friday working hours, any times between: 7am - 8pm
Saturday and Sunday working hours, any times between: 8am - 5.30pm
Weekends are rotational: you may find yourself working 2/6 weekends.
Hybrid - 1 day per week in the office.
What We Would Like To See From You
Desirable
- Previous experience in a contact centre sales-focused role, either Inbound or Outbound.
- Dynamic and performance/results‑orientated individual.
- Previous experience working within a commission-based role.
- Proficient use of Microsoft Office tools.
- Excellent sales/persuasion and negotiation skills.
- Able to demonstrate skill in objection handling.
- Interest in health care is desirable.
Essential
- The capacity to listen attentively to the customer and identify any package tailoring opportunities that meet the customer's needs.
- Demonstrable experience working towards targets and KPI's in previous roles.
- Flexibility to adapt to different customer types and communication styles, in a fast‑paced environment.
- Strong empathy and ability to read customer emotions and act on these accordingly.
- Ability to build quick rapport with customers and pick up on conversational cues.
- Ability to pitch the benefits and main USP's of our product and packages.
- Able to demonstrate resilience when faced with objections and complaints.
- Excellent verbal and written communication skills.
- Strong Planning and organisational skills.
- Comfortable to work to own initiative in a remote setting.
- Works well in a team environment.
- Professional telephone manner.
- Personal integrity and pride in work.
- Able to be flexible and adapt to all customer situations and correspondence; sales, service, mail, chat, telephone, email.
- Ability to work well under pressure.
Please note: All roles at Bluecrest Wellness will require a satisfactory criminal record check as part of our onboarding process.
Ready to Take the Next Step?
If you believe your skills, experience, and enthusiasm could make a real impact here at Bluecrest and you're looking for a place where you can truly belong, we'd be thrilled to hear from you. Once we've reviewed your application, if it feels like a great match, one of our recruitment team members will be in touch for an initial chat. It's a chance for us to get to know you better, and for you to ask any questions you might have about the role, the team, or life at Bluecrest. We're excited to learn more about you!
Everyone is Welcome
We are committed to fostering an environment where everyone is treated with dignity and equality, regardless of background, identity, or circumstance. Our employment practices are firmly rooted in the principles of diversity, equity, and inclusion and all employment decisions are based on merit, role requirements and the evolving needs of our organisation. We believe that a diverse workforce brings fresh perspectives, drives innovation, and strengthens our ability to serve our community with compassion and excellence. Our mission is to build inclusive, collaborative teams where every individual feels valued, supported, and empowered to thrive. We celebrate individuality and encourage every team member to bring their whole self to work - because when people feel they truly belong, they do their best work. This commitment is not just part of our policy - it's part of our purpose. It reflects who we are, how we lead, and how we grow together.
Other Info
Please note that this role is exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Orders 1975 and 2001. As such, all convictions, cautions, and bind‑overs including those considered 'spent' must be disclosed as part of the application process. We kindly ask recruitment agencies not to contact us regarding this vacancy. We are committed to managing our recruitment directly and appreciate your understanding. Any personal information you provide will be handled in accordance with our company's Privacy Policy, ensuring your data is treated with care and respect. Please be aware that we are currently unable to offer visa sponsorship for this position.
Sales Support Executive - Fully Remote employer: Bluecrest Wellness
Contact Detail:
Bluecrest Wellness Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive - Fully Remote
✨Tip Number 1
Get to know the company inside out! Research Bluecrest Wellness and understand their mission, values, and products. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous sales experiences and how they relate to the role. Highlight your ability to handle objections and build rapport with customers – it’s all about showing you can deliver results!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. This can give you insider tips and might even lead to a referral, which is always a bonus when applying through our website.
✨Tip Number 4
Be proactive in follow-ups! After your interview, send a thank-you email expressing your enthusiasm for the role. It shows you’re keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Support Executive - Fully Remote
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in sales support. Use keywords from the job description to show us you understand what we're looking for!
Show Off Your Skills: Don’t hold back on showcasing your sales skills and any previous achievements. We love seeing numbers, so if you've smashed targets or KPIs before, let us know!
Be Personable: Remember, we’re looking for someone who can connect with customers. Use a friendly tone in your application to reflect your personality and how you’d engage with clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Bluecrest Wellness
✨Know Your Product Inside Out
Before the interview, make sure you understand the products and services offered by the company. Familiarise yourself with their unique selling points (USPs) and how they can be tailored to meet customer needs. This will help you demonstrate your ability to pitch effectively during the interview.
✨Showcase Your Sales Skills
Prepare examples from your previous roles where you've successfully met sales targets or KPIs. Be ready to discuss specific situations where you handled objections or turned a 'no' into a 'yes'. This will highlight your sales prowess and adaptability in a fast-paced environment.
✨Practice Active Listening
During the interview, practice active listening. This means not just hearing but understanding what the interviewer is saying. Respond thoughtfully to their questions and show that you can identify opportunities to personalise solutions for customers, which is key for this role.
✨Demonstrate Your Team Spirit
Even though the role is remote, teamwork is still crucial. Share experiences where you collaborated with others to achieve a common goal. Highlight your ability to work well in a team environment and how you can contribute positively to the company culture.
