Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, manage sales inquiries, and drive sales through warm calls.
- Company: Join Bluecrest, a purpose-driven organisation focused on health and customer service excellence.
- Benefits: Enjoy remote work, competitive salary, uncapped commission, and generous leave policies.
- Why this job: Make a meaningful impact while working in a vibrant, collaborative team culture.
- Qualifications: Previous sales experience, strong communication skills, and a passion for healthcare are essential.
- Other info: Be part of an inclusive team that values diversity and personal integrity.
The predicted salary is between 21500 - 29500 £ per year.
Company Description
An organisation with a strong purpose, vision and goal – we\’re all about living health confident.
Position
Sales Support Advisor
Worthing, West Sussex
Full time, Permanent – Remote
£25,500 per year plus uncapped commission structure
We’re looking for accomplished, articulate and ambitious individuals to join our Sales Support Advisor team here at Bluecrest!
Led by our Customer Service Manager; Lou, you’ll be the first point of contact for potential and existing customers across our B2B, B2C and SP Networks. Your role will be pivotal in driving sales, providing exceptional and engaging customer service, and building strong relationships with our customers.
Externally, we’re a highly motivated, results driven team of diverse talent with a focused commitment to achieving targets. Internally, we are a vibrant group, that believe in the power of clear communication, collaboration and building strong relationships with customers and colleagues alike.
If you’re ready to make a meaningful impact, then we’re ready for you!
What we can offer you in return*
- A competitive salary of £25,500 per year
- Uncapped commission structure
- Four free Health Assessments per year, which can be used by yourself, family or friends
- A further 50% off any additional testing
- 23 days annual leave, rising to 25 days after 1 year, and rising an extra day each year up to 28 days – plus bank holidays on top!
- Sophos@Home protection
- EAP Scheme
- Company sick pay scheme
- Enhanced family leave
- Life Insurance
- Employee referral bonus scheme of up to £1,000
- Matched company pension (up to 5% or up to capped amount)
- Cycle to Work Scheme
- Employee Charity Sponsorship Scheme
- Discounted Gym Membership
- Home office allowance – yearly allowance of £130 to make working from home more comfortable!
- After qualifying period & subject to terms and conditions and/or eligibility.
Your day-to-day duties will include…
- Managing inbound sales enquiries from customers, across B2B, B2C and Strategic Partners, and identify opportunity to personalise our products.
- Making warm outbound calls to existing B2C customers, encouraging them to utilise our services.
- Making warm outbound calls to existing B2B customers, encouraging them to utilise their employee benefit.
- Taking accountability and achieve all required customer interaction SLAs.
- Taking accountability and achieve all current sales KPIs.
- Being open and proactive to coaching, feedback and sales skills training.
- Achieving an industry standard of Quality Assurance score of 95%
- Adhering to ISO 9001 and internal sales policies
- The above is not an exhaustive list of duties and responsibilities and the post holder is expected to undertake other duties appropriate to the role as may be reasonably required.
The hours…
- Full time, Permanent
- 37.5 hours per week
- These hours can fall any days between Monday and Sunday
- Monday to Friday working hours, any times between: 7am – 8pm
- Saturday and Sunday working hours, any times between: 8am – 5.30pm
- Weekends are rotational: you may find yourself working 2/6 weekends
- Please be aware you will need to attend the Worthing Head Office for your first day
- Remote – please be aware there many be instances where you might be required to attend certain office locations if required.
Requirements
What we’re looking for…
- Previous experience in a contact centre sales-focused role, either Inbound or Outbound.
- The capacity to listen attentively to the customer and identify any package tailoring opportunities that meet the customer’s needs.
- Flexibility to adapt to different customer types and communication styles, in a fast-paced environment.
- Dynamic and performance/results-orientated individual.
- Excellent verbal and written communication skills.
- Proficient is use of Microsoft Office tools.
- Strong organisational skills
- Excellent sales/persuasion and negotiation skills.
- Works will in a team environment.
- Professional telephone manner.
- Personal integrity and pride in work.
- Excellent planning and organisation.
- Ability to work well under pressure.
- Interest in health care is desirable.
- Please note: All roles at Bluecrest Wellness will require a satisfactory criminal records check as part of our onboarding process
Other information
The next steps…
So, if you think you’ve got some exceptional skills to offer us and Bluecrest feels like a place where you can belong, we’d love to learn more about you. If your application is successful, the next steps will be a call from a member of our recruitment team to have the chance to get to know each other even better!
Equal Opportunities
“Bluecrest Wellness is a proud promoter of the Equality Act 2010. We believe in fair treatment of all our employees and commit to promoting diversity in our employment practices. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status or genetic information.
We base all our employment decisions on merit, job requirements and organisational needs.
Our mission at Bluecrest is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.”
Other Info
- The post you are applying for is exempt from the provision of Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Orders 1975 and 2001 and therefore all convictions, cautions and bind-overs, including those regarded as ‘spent’, must be declared.
- We kindly ask recruitment agencies to refrain from contacting us.
- Any personal information you share with us will be treated in line with our company Privacy Policy.
- At present we are unable to provide sponsorship of Visa’s for our vacancies
#J-18808-Ljbffr
Sales Support Advisor employer: Bluecrest Wellness
Contact Detail:
Bluecrest Wellness Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Advisor
✨Tip Number 1
Familiarise yourself with the health and wellness industry. Understanding the products and services offered by Bluecrest will help you engage more effectively with potential customers and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since you'll be making outbound calls, being articulate and confident will make a significant difference in how you connect with customers.
✨Tip Number 3
Showcase your adaptability by preparing examples of how you've successfully handled different customer types in previous roles. This will highlight your ability to tailor your approach based on individual needs.
✨Tip Number 4
Research common sales KPIs and SLAs relevant to the role. Being knowledgeable about these metrics will not only prepare you for discussions during the interview but also demonstrate your commitment to achieving targets.
We think you need these skills to ace Sales Support Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Use keywords from the job description, such as 'inbound sales', 'outbound calls', and 'customer interaction SLAs' to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention specific examples of how you've successfully managed customer relationships or achieved sales targets in previous roles.
Highlight Relevant Skills: Emphasise your communication skills, organisational abilities, and adaptability. Mention your proficiency with Microsoft Office tools and any experience you have in a fast-paced environment, as these are crucial for the Sales Support Advisor position.
Show Enthusiasm for the Company: Research Bluecrest Wellness and express your interest in their mission and values in your application. Highlight why you believe you would be a good cultural fit and how you can contribute to their goals.
How to prepare for a job interview at Bluecrest Wellness
✨Showcase Your Sales Experience
Make sure to highlight your previous experience in a contact centre sales-focused role. Be prepared to discuss specific examples of how you've successfully managed inbound and outbound sales enquiries, as this will demonstrate your capability to excel in the Sales Support Advisor position.
✨Demonstrate Active Listening Skills
During the interview, practice active listening by responding thoughtfully to questions and showing that you understand the needs of potential customers. This is crucial for tailoring products to meet customer requirements, which is a key part of the role.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing scenarios where you might need to handle customer inquiries or objections. Practising these scenarios beforehand can help you feel more confident and showcase your sales skills effectively.
✨Express Your Interest in Health Care
Since an interest in health care is desirable for this role, be sure to express your passion for the industry during the interview. Share any relevant experiences or knowledge you have about health services, as this can set you apart from other candidates.
