Remote CCaaS Configuration & Real-Time Optimisation Analyst in Portsmouth

A health and wellness company is seeking a Configuration Analyst to optimize its customer experience technology. This hybrid role involves monitoring CCaaS modules, supporting configuration management, and utilizing analytics for continuous improvement. The ideal candidate will have relevant experience in real-time management, strong analytical skills, and excellent communication abilities. Benefits include competitive pay, extensive learning opportunities, and a focus on health and well-being.
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