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- Tasks: Conduct virtual health appointments and support clients with their health journey.
- Company: Join Bluecrest, a leading health intelligence company making health monitoring accessible.
- Benefits: Enjoy 23 days annual leave, health assessments, and career development opportunities.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive team.
- Qualifications: Strong communication skills and a passion for helping others are essential.
- Other info: Flexible hybrid working with a focus on teamwork and personal growth.
At Bluecrest, we’re more than a health assessment provider - we’re the health intelligence company. Since our founding in 2012, we’ve been on a mission to make high-quality, affordable health monitoring accessible to everyone across the UK and Ireland. Serving both individual customers and businesses, we empower people to take control of their wellbeing through early detection and long-term health insights. Our purpose is simple yet powerful: to give everyone confidence in their health.
By 2028, our vision is to be the UK’s leading health intelligence company, delivering vital health insights to over a million people every single day. We’re proud to help people live healthier for longer, and we do it by making personal health monitoring easy, affordable, and impactful. Join us in shaping the future of health intelligence, where your work makes a real difference, every day.
Join Amy, Chelsie, Leah and Rachel, under the guidance of our Team Leaders Xanthia and Finn, and Customer Manager Martin, and become an essential part of our Customer Team here at Bluecrest. Externally, they are a hard‑working team that manages customer appointments and scheduling while ensuring our customer experience exceeds expectations. Internally, they are a supportive group that values teamwork, individuality, and strong communication. We’re looking for a team player with a drive to exceed KPIs and provide excellent service while adding your own unique benefit to the team. Full training will be provided for this role.
Responsibilities:- Send out the virtual meeting invites for your appointments booked for the day (up to 15 per day).
- Conduct video call‑based appointments: explain the purpose of the capillary blood collection procedure and gather biometric data.
- Ensure on‑time attendance, uniform, confirm identity, mark appointments as attended or unattended.
- Complete paperwork, book re‑screens and enter client data into systems for blood samples.
- Perform aftercare calls to discuss test results.
Part time - 26 hours per week Hybrid – 1 day per week in the Worthing Office Working days: Tuesday 8am‑5pm, Thursday 8am‑6pm, Friday 8am‑5:30pm
Requirements:- Confidence to work with members of the public virtually and coach people to draw capillary blood samples.
- Proficiency in Office 365 and Microsoft Office tools.
- Excellent oral and written communication skills.
- Strong organisational and prioritisation skills.
- Ability to work well in a team environment and professional manner on telephone and video calls.
- Suitable home‑working location with adequate technology (wifi).
- Personal integrity and pride in work.
- Ability to meet tight deadlines.
- Willingness to travel to the Head Office in West Sussex for training.
- Health care/fitness interest desirable but not essential.
- Experience in home working desirable but not essential.
- Previous call‑centre experience beneficial but not essential.
- 23 days annual leave (increases to 25 after 1 year, up to 28).
- Company sick pay, enhanced family leave.
- Apprenticeship schemes, career development opportunities, Bluecrest Academy, Leadership Development Programme, 24/7 Learning Library.
- Salary exchange pension, employee charity sponsorship scheme, retail and leisure discounts, home office allowance, Sophos @home protection, employee assistance programme.
- Discounted gym membership, cycle to work scheme, four free health assessments per year for you/family, 50% off additional health tests, life insurance (subject to eligibility).
We are committed to fostering an environment where everyone is treated with dignity and equality, regardless of background, identity, or circumstance. Our employment practices are firmly rooted in diversity, equity, and inclusion, and all decisions are based on merit, role requirements, and the evolving needs of our organisation. We build inclusive, collaborative teams where every individual feels valued, supported, and empowered to thrive.
Virtual Testing Assistant - Part Time in Brighton employer: Bluecrest Wellness
Contact Detail:
Bluecrest Wellness Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Virtual Testing Assistant - Part Time in Brighton
✨Tip Number 1
Get to know the company! Before your interview, dive into Bluecrest's mission and values. Understanding their focus on health intelligence will help you connect your skills to their goals during the conversation.
✨Tip Number 2
Practice makes perfect! Set up mock interviews with friends or family. This will help you get comfortable discussing your experience and how it aligns with the role of a Virtual Testing Assistant.
✨Tip Number 3
Show off your tech skills! Since you'll be using Office 365 and conducting video calls, make sure you're familiar with these tools. A quick refresher can boost your confidence and impress the interviewers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Virtual Testing Assistant - Part Time in Brighton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Virtual Testing Assistant role. Highlight your relevant skills, especially in communication and organisation, to show us you’re the perfect fit for our team.
Show Your Passion: Let your enthusiasm for health intelligence shine through! We want to see your genuine interest in helping others and how you can contribute to our mission of making health monitoring accessible to everyone.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your personality.
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Bluecrest Wellness
✨Know the Company Inside Out
Before your interview, take some time to research Bluecrest and its mission. Understand their focus on health intelligence and how they empower individuals. This will not only show your interest but also help you align your answers with their values.
✨Showcase Your Communication Skills
As a Virtual Testing Assistant, you'll be conducting video calls and explaining procedures. Practice clear and concise communication. You might even want to do a mock interview with a friend to get comfortable speaking about complex topics in an easy-to-understand way.
✨Demonstrate Team Spirit
Bluecrest values teamwork, so be ready to share examples of how you've worked effectively in a team before. Highlight your ability to collaborate and support others, as well as how you can contribute to a positive team environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle tight deadlines. Think of specific situations where you successfully managed your time or resolved a customer issue, and be ready to discuss these during the interview.