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For Companies At a Glance
- Tasks: Provide IT support and assist with tech deployment for employees.
- Company: Join a supportive team in a dynamic IT environment.
- Benefits: Earn £25,000 plus training costs covered and great perks.
- Why this job: Kickstart your IT career with hands-on experience and training.
- Qualifications: No prior experience needed, just a passion for tech!
- Other info: Potential for permanent role after completing the CompTIA A+ course.
The predicted salary is between 20000 - 30000 £ per year.
We’re looking for a Trainee IT Support Engineer to be the initial point of contact for the IT Support department for employees seeking technical assistance over the phone or email. Supported by our Head of IT Operations, this role is a great opportunity for someone looking to progress themselves into an IT Support Career. We will be covering the cost of completing a CompTIA A+ course whilst providing support throughout, and there will be opportunity for a permanent position should the course be passed!
What can we offer you in return?
- Annual Leave - Starting with 23 days, increasing to 25 after one year, and rising by one day each year up to 28 days (dependant on contracted hours)
- Company Sick Pay Scheme
- Enhanced Family Leave
- Learning & Development
- Apprenticeship Schemes
- Career Development Opportunities
- Bluecrest Academy for Aspiring Managers
- Leadership Development Programme
- 24/7 Learning Library – accessible for everyone!
- Salary exchange pension
- Employee Charity Sponsorship Scheme
- Retail and Leisure Discounts
- Home Office Allowance
- Sophos @Home Protection
- Employee Assistance Programme
- Discounted Gym Membership
- Cycle to Work Scheme
- Four Free Health Assessments per year for yourself, family or friends
- 50% Off Additional Health Tests
- Life Insurance
The Hours
- Temporary, fixed term 12 month contract
- Full time Office based, 5-days per week Monday to Friday
- 37.5 hours per week 8am to 4pm
Responsibilities
- Providing Internal Desktop/Network/Application support to employees
- Assist in the deployment of technologies/systems/services to employees
- Setting up and removing of new starters and leavers
- Assisting with laptop builds and minor technical support
- Supporting with in-house systems - Microsoft 365
- General IT support.
- Contribute to training documentation and assist with end-user training
- Maintain audit on all equipment throughout the business
- To provide remote and telephone support to both office and field staff with IT related tasks
The above is not an exhaustive list of duties and responsibilities. The post holder is expected to undertake other duties appropriate to the role as maybe reasonably required.
IT Helpdesk Trainee in Worthing employer: Bluecrest Health Screening Limited
Contact Detail:
Bluecrest Health Screening Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Helpdesk Trainee in Worthing
✨Tip Number 1
Get to know the company! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your tech skills! Brush up on your knowledge of Microsoft 365 and other relevant tools. Being able to demonstrate your technical know-how during interviews can really set you apart from the competition.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even lead to referrals, which can be a game-changer in landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace IT Helpdesk Trainee in Worthing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Helpdesk Trainee role. Highlight any relevant experience or skills, especially those related to technical support and customer service. We want to see how you can contribute to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and why you’re a great fit. Don’t forget to mention your eagerness to learn and grow in the IT field with us at StudySmarter.
Show Off Your Tech Skills: In your application, be sure to showcase any technical skills you have, even if they’re basic. Mention any experience with Microsoft 365 or other relevant technologies. We love seeing candidates who are keen to dive into the tech world!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Bluecrest Health Screening Limited
✨Know Your Tech Basics
Brush up on your knowledge of common IT support issues, especially related to Microsoft 365 and desktop support. Being able to discuss these topics confidently will show that you're ready to jump into the role.
✨Show Enthusiasm for Learning
Since this position offers a CompTIA A+ course, express your eagerness to learn and grow in the IT field. Share any relevant experiences or courses you've taken that demonstrate your commitment to developing your skills.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific technical issues or customer interactions. Think of examples from past experiences where you successfully resolved problems or helped others, even if it wasn't in a formal IT role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, training opportunities, or the technologies they use. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
