Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support our Field Team by managing tickets, coordinating accommodation, and ensuring smooth clinic operations.
- Company: Join Bluecrest Wellness, a purpose-driven organisation focused on health and well-being.
- Benefits: Enjoy a competitive salary, performance bonuses, health assessments, and flexible working options.
- Why this job: Make a meaningful impact in a collaborative environment while growing your professional skills.
- Qualifications: Strong planning, communication skills, and customer service experience are essential.
- Other info: This role requires a satisfactory criminal records check as part of onboarding.
The predicted salary is between 22000 - 29000 £ per year.
Bluecrest Wellness Chichester, United Kingdom Field Operations
Warning! Vacancy not published
Company Description
An organisation with a strong purpose, vision and goal – we\’re all about living health confident.
Position
Worthing, West Sussex
£26,260 per year plus performance-based bonus
Full time, Permanent
Join Abbie, Issy, Tara, Zoe and become an integral part of our Field Support team. Your hard work and contributions will play a key role in the overall administrative support of our teams out in the Field, enabling them to deliver exceptional standards of care. As a team, you will be responsible for meeting all team priorities and ensuring confidentiality and other controls are maintained.
On the surface, we pride ourselves on being a team that manages multiple priorities and workloads without compromising on overall quality. Under the surface, we are a collaborative and supportive group that work well together and like to have fun whilst achieving our goals.
If you\’re ready to make a meaningful impact, we’d love to have you on board.
What we can offer you in return*
- A competitive salary of £26,260 per year
- Annual performance based bonus of £3,000 per year (paid quarterly)
- Four free Health Assessments per year, which can be used by yourself, family or friends
- A further 50% off any additional testing
- 23 days annual leave, rising to 25 days after 1 year, and rising an extra day each year up to 28 days
- Sophos@Home protection
- EAP Scheme
- Enhanced family leave
- Life Insurance
- Employee referral bonus scheme of up to £1,000
- Matched company pension (up to 5% or up to capped amount)
- Cycle to Work Scheme
- Employee Charity Sponsorship Scheme
- Discounted Gym Membership
- Home office allowance – yearly allowance of £130 to make working from home more comfortable!
*After qualifying period & subject to terms and conditions and/or eligibility.
You’ll be responsible for…*
- Efficiently Manage Tickets: Use our business systems to handle tickets raised by the Field Team, ensuring timely responses in line with our SLA\’s.
- Be the First Point of Contact: Manage the Field Support telephone line and click-to-chat function, addressing queries as soon as they arise.
- Organise and Prioritise: Take charge of your daily workload, setting priorities to ensure smooth operations.
- Research and Resolve: Investigate and answer queries, collaborating with other departments as needed to take appropriate action.
- Coordinate Accommodation: Book hotel accommodation for the Field Team, working towards KPI\’s to minimise costs.
- Collaborate with the Results Team: Proactively chase and update outstanding Biometrics and ECG Results, highlighting trends to HAS Managers for further training.
- Ensure Smooth Clinic Operations: Liaise with team members to maintain the smooth running of clinics.
- Support Resource Planning: Assist with rota requests, cancellations, reschedules, and sickness cover.
- Review and Approve: Oversee timesheets and expenses, ensuring they are completed and approved.
- Support HAS Managers: Take notes during key investigations and disciplinary meetings.
- Stay Informed: Regularly update your knowledge on field regulations, company products, processes, and procedures.
Why Join Us?
- Impactful Work: Your role is crucial in ensuring our Field Team operates efficiently and effectively.
- Collaborative Environment: Work closely with various teams and departments, fostering a supportive and dynamic workplace.
- Professional Growth: Opportunities for continuous learning and development in a fast-paced environment.
- Competitive Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement plans, and more.
*There may be on call requirements for this role
The Hours
- Full time – 37.5 hours per week total
- Permanent
- Hybrid – minimum of 1-2 days in our Worthing Head Office per week
- Able to work any days between Monday to Sunday
- Able to work any times between 6am and 10pm
- 10 hour shifts, 4 days on, 3 days off.
- Rotational rota working earlies, lates and weekends
Requirements
To be successful in this role, we’d like you to be able to demonstrate some of the following key skills, knowledge experience or behaviours..
- Excellent planning and organisation
- Prior experience using Microsoft Office Applications – Excel in particular, and strong computer literacy
- Strong communication with the ability to provide clear and concise feedback
- Be a natural conversationalist
- Be able to communicate confidently both over the phone and in person
- The ability to work in pressurised situations
- Be responsible by nature, and be able to take accountability for your actions
- Extensive customer service experience
*Please note: All roles at Bluecrest Wellness will require a satisfactory criminal records check as part of our onboarding process
Other information
The next steps…
So, if you think you’ve got some exceptional skills to offer us as part of our Field Support Team, and Bluecrest feels like a place where you can belong, we’d love to learn more about you. If your application is successful, the next steps will be a call from a member of our recruitment team to have the chance to get to know each other even better!
Bluecrest Wellness is a proud promoter of the Equality Act 2010. We believe in fair treatment of all our employees and commit to promoting diversity in our employment practices. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status or genetic information.
We base all our employment decisions on merit, job requirements and organisational needs.
Our mission at Bluecrest is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.
Other Info
- The post you are applying for is exempt from the provision of Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Orders 1975 and 2001 and therefore all convictions, cautions and bind-overs, including those regarded as ‘spent’, must be declared.
- We kindly ask recruitment agencies to refrain from contacting us.
- Any personal information you share with us will be treated in line with our company Privacy Policy.
- At present we are unable to provide sponsorship of Visa’s for our vacancies
#J-18808-Ljbffr
Support Coordinator employer: Bluecrest Health Screening Limited
Contact Detail:
Bluecrest Health Screening Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Coordinator
✨Tip Number 1
Familiarise yourself with the specific software and systems used in support coordination. Knowing how to efficiently manage tickets and handle queries will set you apart as a candidate who can hit the ground running.
✨Tip Number 2
Demonstrate your organisational skills by preparing examples of how you've successfully managed multiple priorities in previous roles. This will show that you can thrive in a fast-paced environment like ours.
✨Tip Number 3
Brush up on your communication skills, especially over the phone. Being a natural conversationalist is key for this role, so practice clear and concise responses to common queries you might encounter.
✨Tip Number 4
Research Bluecrest Wellness and understand our mission and values. Showing that you align with our purpose during your interactions will demonstrate your genuine interest in being part of our team.
We think you need these skills to ace Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Support Coordinator role. Emphasise your organisational abilities, customer service experience, and proficiency in Microsoft Office, particularly Excel.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how your skills can contribute to the Field Support team and demonstrate your understanding of their mission.
Highlight Relevant Experience: In your application, focus on any previous roles where you managed multiple priorities or worked in a fast-paced environment. Use concrete examples to illustrate your ability to handle pressure and maintain quality.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bluecrest Health Screening Limited
✨Showcase Your Organisational Skills
As a Support Coordinator, you'll need to manage multiple priorities. Be prepared to discuss specific examples of how you've successfully organised tasks or projects in the past, demonstrating your ability to handle a busy workload.
✨Demonstrate Strong Communication Abilities
Effective communication is key for this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Consider preparing answers to common questions about how you handle customer queries or team interactions.
✨Familiarise Yourself with Microsoft Office
Since proficiency in Microsoft Office, especially Excel, is essential, brush up on your skills before the interview. Be ready to discuss how you've used these tools in previous roles to enhance efficiency or solve problems.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities under pressure. Think of situations where you've had to make quick decisions or resolve conflicts, and be ready to explain your thought process.
