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For Companies At a Glance
- Tasks: Engage with customers, manage sales enquiries, and drive sales through warm calls.
- Company: Join Bluecrest, a dynamic team focused on results and exceptional customer service.
- Benefits: Enjoy a competitive salary, uncapped commission, health assessments, and flexible remote work options.
- Why this job: Make a meaningful impact while working in a vibrant, collaborative environment with growth opportunities.
- Qualifications: No specific qualifications required; just bring your ambition and communication skills!
- Other info: Work full-time with flexible hours and occasional office visits for training.
The predicted salary is between 21500 - 29500 £ per year.
Sales Support Advisor
Worthing, West Sussex
Full time, Permanent – Remote
£25,500 per year plus uncapped commission structure
We’re looking for accomplished, articulate and ambitious individuals to join our Sales Support Advisor team here at Bluecrest!
Led by our Customer Service Manager; Lou, you’ll be the first point of contact for potential and existing customers across our B2B, B2C and SP Networks. Your role will be pivotal in driving sales, providing exceptional and engaging customer service, and building strong relationships with our customers.
Externally, we’re a highly motivated, results driven team of diverse talent with a focused commitment to achieving targets. Internally, we are a vibrant group, that believe in the power of clear communication, collaboration and building strong relationships with customers and colleagues alike.
If you’re ready to make a meaningful impact, then we’re ready for you!
What we can offer you in return*
- A competitive salary of £25,500 per year
- Uncapped commission structure
- Four free Health Assessments per year, which can be used by yourself, family or friends
- A further 50% off any additional testing
- 23 days annual leave, rising to 25 days after 1 year, and rising an extra day each year up to 28 days – plus bank holidays on top!
- Sophos@Home protection
- EAP Scheme
- Company sick pay scheme
- Enhanced family leave
- Life Insurance
- Employee referral bonus scheme of up to £1,000
- Matched company pension (up to 5% or up to capped amount)
- Cycle to Work Scheme
- Employee Charity Sponsorship Scheme
- Discounted Gym Membership
- Home office allowance – yearly allowance of £130 to make working from home more comfortable!
*After qualifying period & subject to terms and conditions and/or eligibility.
Your day-to-day duties will include…
- Managing inbound sales enquiries from customers, across B2B, B2C and Strategic Partners, and identify opportunity to personalise our products.
- Making warm outbound calls to existing B2C customers, encouraging them to utilise our services.
- Making warm outbound calls to existing B2B customers, encouraging them to utilise their employee benefit.
- Taking accountability and achieve all required customer interaction SLAs.
- Taking accountability and achieve all current sales KPIs.
- Being open and proactive to coaching, feedback and sales skills training.
- Achieving an industry standard of Quality Assurance score of 95%
- Adhering to ISO 9001 and internal sales policies
- The above is not an exhaustive list of duties and responsibilities and the post holder is expected to undertake other duties appropriate to the role as may be reasonably required.
The hours…
- Full time, Permanent
- 37.5 hours per week
- These hours can fall any days between Monday and Sunday
- Monday to Friday working hours, any times between: 7am – 8pm
- Saturday and Sunday working hours, any times between: 8am – 5.30pm
- Weekends are rotational: you may find yourself working 2/6 weekends
- Please be aware you will need to attend the Worthing Head Office for your first day
- Remote – please be aware there many be instances where you might be required to attend certain office locations if required.
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Sales Support Advisor employer: Bluecrest Health Screening Limited
Contact Detail:
Bluecrest Health Screening Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Advisor
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with potential customers.
✨Tip Number 2
Practice your communication skills. As a Sales Support Advisor, you'll need to articulate your thoughts clearly and build rapport quickly. Consider role-playing scenarios with friends or family to enhance your conversational abilities.
✨Tip Number 3
Research common sales techniques and customer service best practices. Being knowledgeable about these can give you an edge during interviews and demonstrate your commitment to excelling in the role.
✨Tip Number 4
Network with current employees or others in the industry. Connecting with people who have experience in sales support can provide valuable insights and tips that could help you stand out as a candidate.
We think you need these skills to ace Sales Support Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support or customer service. Use keywords from the job description, such as 'B2B', 'B2C', and 'customer interaction SLAs' to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and enthusiasm for the position. Mention specific examples of how you've successfully managed customer relationships or achieved sales targets in the past.
Highlight Your Skills: Emphasise skills that are crucial for the Sales Support Advisor role, such as accountability, proactivity, and the ability to work under pressure. Provide examples of how you've demonstrated these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in a customer-facing role.
How to prepare for a job interview at Bluecrest Health Screening Limited
✨Know the Company and Role
Before your interview, take some time to research Bluecrest and understand their values, mission, and the specifics of the Sales Support Advisor role. This will help you tailor your answers and show that you're genuinely interested in the position.
✨Demonstrate Your Communication Skills
As a Sales Support Advisor, clear communication is key. During the interview, practice articulating your thoughts clearly and concisely. Use examples from your past experiences to showcase how you've effectively communicated with customers or colleagues.
✨Prepare for Role-Playing Scenarios
You might be asked to participate in role-playing exercises during the interview to assess your sales skills and customer service approach. Prepare by thinking about how you would handle common customer inquiries or objections, and practice your responses.
✨Show Enthusiasm and a Positive Attitude
Employers love candidates who are enthusiastic about the role. Make sure to express your excitement about the opportunity to work at Bluecrest and how you can contribute to their team. A positive attitude can set you apart from other candidates.
