Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage tickets, support the Field Team, and ensure smooth clinic operations.
- Company: Join a dynamic team dedicated to delivering exceptional care and support.
- Benefits: Enjoy competitive salary, bonuses, health assessments, and flexible working options.
- Why this job: Make a meaningful impact while collaborating in a fun and supportive environment.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn.
- Other info: Hybrid working with a minimum of 1-2 days in the office each week.
The predicted salary is between 21000 - 29000 £ per year.
Operations Executive
Worthing, West Sussex
£26,260 per year plus performance-based bonus
Full time, Permanent
Join Abbie, Issy, Tara, Zoe and become an integral part of our Field Support team. Your hard work and contributions will play a key role in the overall administrative support of our teams out in the Field, enabling them to deliver exceptional standards of care. As a team, you will be responsible for meeting all team priorities and ensuring confidentiality and other controls are maintained.
On the surface, we pride ourselves on being a team that manages multiple priorities and workloads without compromising on overall quality. Under the surface, we are a collaborative and supportive group that work well together and like to have fun whilst achieving our goals.
If you\’re ready to make a meaningful impact, we’d love to have you on board.
What we can offer you in return*
- A competitive salary of £26,260 per year
- Annual performance based bonus of £3,000 per year (paid quarterly)
- Four free Health Assessments per year, which can be used by yourself, family or friends
- A further 50% off any additional testing
- 23 days annual leave, rising to 25 days after 1 year, and rising an extra day each year up to 28 days
- Sophos@Home protection
- EAP Scheme
- Company sick pay scheme
- Enhanced family leave
- Life Insurance
- Employee referral bonus scheme of up to £1,000
- Matched company pension (up to 5% or up to capped amount)
- Cycle to Work Scheme
- Employee Charity Sponsorship Scheme
- Discounted Gym Membership
- Home office allowance – yearly allowance of £130 to make working from home more comfortable!
*After qualifying period & subject to terms and conditions and/or eligibility.
You’ll be responsible for…
- Efficiently Manage Tickets: Use our business systems to handle tickets raised by the Field Team, ensuring timely responses in line with our SLA\’s.
- Be the First Point of Contact: Manage the Field Support telephone line and click-to-chat function, addressing queries promptly.
- Organise and Prioritise: Take charge of your daily workload, setting priorities to ensure smooth operations.
- Research and Resolve: Investigate and answer queries, collaborating with other departments as needed to take appropriate action.
- Coordinate Accommodation: Book hotel accommodation for the Field Team, working towards KPI\’s to minimise costs.
- Collaborate with the Results Team: Proactively chase and update outstanding Biometrics and ECG Results, highlighting trends to HAS Managers for further training.
- Ensure Smooth Clinic Operations: Liaise with team members to maintain the smooth running of clinics.
- Support Resource Planning: Assist with rota requests, cancellations, reschedules, and sickness cover.
- Review and Approve: Oversee timesheets and expenses, ensuring they are completed and approved.
- Support HAS Managers: Take notes during key investigations and disciplinary meetings.
- Stay Informed: Regularly update your knowledge on field regulations, company products, processes, and procedures.
Why Join Us?
- Impactful Work: Your role is crucial in ensuring our Field Team operates efficiently and effectively.
- Collaborative Environment: Work closely with various teams and departments, fostering a supportive and dynamic workplace.
- Professional Growth: Opportunities for continuous learning and development in a fast-paced environment.
- Competitive Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement plans, and more.
*There may be on call requirements for this role
The Hours
- Full time – 37.5 hours per week total
- Permanent
- Hybrid – minimum of 1-2 days in our Worthing Head Office per week
- Able to work any days between Monday to Sunday
- Able to work any times between 6am and 10pm
- 10 hour shifts, 4 days per week
- Rotational rota working earlies, lates and weekends
#J-18808-Ljbffr
Operations Executive employer: Bluecrest Health Screening Limited
Contact Detail:
Bluecrest Health Screening Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Executive
✨Tip Number 1
Familiarise yourself with our business systems and ticket management processes. Understanding how to efficiently handle tickets will show your proactive approach and readiness to contribute from day one.
✨Tip Number 2
Demonstrate your ability to manage multiple priorities by sharing examples of how you've successfully organised workloads in previous roles. This will highlight your organisational skills, which are crucial for the Operations Executive position.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you would handle queries from the Field Team. Being the first point of contact means you'll need to convey information clearly and effectively.
✨Tip Number 4
Research our company culture and values, especially around collaboration and support. Being able to articulate how you align with these values will make you a more attractive candidate for our team.
We think you need these skills to ace Operations Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Operations Executive role. Focus on your ability to manage multiple priorities, handle queries, and support team operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your previous experiences have prepared you for the tasks outlined in the job description, such as managing tickets or coordinating accommodation.
Highlight Team Collaboration Skills: Since the role involves working closely with various teams, emphasise your teamwork and communication skills. Provide examples of past experiences where you successfully collaborated with others to achieve common goals.
Showcase Problem-Solving Abilities: The job requires researching and resolving queries. Include instances in your application where you've effectively solved problems or improved processes, demonstrating your proactive approach and attention to detail.
How to prepare for a job interview at Bluecrest Health Screening Limited
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of an Operations Executive. Be prepared to discuss how your skills and experiences align with managing tickets, coordinating accommodation, and supporting the Field Team.
✨Showcase Your Organisational Skills
Since the role involves organising and prioritising workloads, come prepared with examples of how you've successfully managed multiple tasks in previous positions. Highlight any tools or methods you use to stay organised.
✨Demonstrate Team Collaboration
This position requires working closely with various teams. Be ready to share experiences where you collaborated effectively with others, resolved conflicts, or contributed to a team goal. Emphasise your ability to work in a supportive environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
