Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support our Field Team by managing tickets, queries, and ensuring smooth clinic operations.
- Company: Join Bluecrest Wellness, a purpose-driven organisation focused on health and well-being.
- Benefits: Enjoy competitive salary, health insurance, retirement plans, and opportunities for professional growth.
- Why this job: Make a meaningful impact while working in a collaborative and dynamic environment.
- Qualifications: Strong planning, communication skills, and customer service experience are essential.
- Other info: Hybrid role with flexible hours and a supportive team culture.
The predicted salary is between 22000 - 30000 £ per year.
Bluecrest Wellness Chichester, United Kingdom Field Operations Hybrid
An organisation with a strong purpose, vision and goal - we’re all about living health confident.
Position: Operations Support Executive
Location: Worthing, West Sussex
Salary: £26,260 per year plus performance-based bonus
Full time, Permanent
Join Abbie, Issy, Tara, Zoe and become an integral part of our Field Support team. Your hard work and contributions will play a key role in the overall administrative support of our teams out in the Field, enabling them to deliver exceptional standards of care. As a team, you will be responsible for meeting all team priorities and ensuring confidentiality and other controls are maintained.
On the surface, we pride ourselves on being a team that manages multiple priorities and workloads without compromising on overall quality. Under the surface, we are a collaborative and supportive group that work well together and like to have fun whilst achieving our goals.
If you’re ready to make a meaningful impact, we’d love to have you on board.
You’ll be responsible for:
- Efficiently Manage Tickets: Use our business systems to handle tickets raised by the Field Team, ensuring timely responses in line with our SLA's.
- Be the First Point of Contact: Manage the Field Support telephone line and click-to-chat function, addressing queries as soon as they arise.
- Organise and Prioritise: Take charge of your daily workload, setting priorities to ensure smooth operations.
- Research and Resolve: Investigate and answer queries, collaborating with other departments as needed to take appropriate action.
- Coordinate Accommodation: Book hotel accommodation for the Field Team, working towards KPI's to minimise costs.
- Collaborate with the Results Team: Proactively chase and update outstanding Biometrics and ECG Results, highlighting trends to HAS Managers for further training.
- Ensure Smooth Clinic Operations: Liaise with team members to maintain the smooth running of clinics.
- Support Resource Planning: Assist with rota requests, cancellations, reschedules, and sickness cover.
- Review and Approve: Oversee timesheets and expenses, ensuring they are completed and approved.
- Support HAS Managers: Take notes during key investigations and disciplinary meetings.
- Stay Informed: Regularly update your knowledge on field regulations, company products, processes, and procedures.
Why Join Us?
- Impactful Work: Your role is crucial in ensuring our Field Team operates efficiently and effectively.
- Collaborative Environment: Work closely with various teams and departments, fostering a supportive and dynamic workplace.
- Professional Growth: Opportunities for continuous learning and development in a fast-paced environment.
- Competitive Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement plans, and more.
*There may be on call requirements for this role
The Hours:
- Full time – 37.5 hours per week total
- Permanent
- Hybrid – minimum of 1-2 days in our Worthing Head Office per week
- Able to work any days between Monday to Sunday
- Able to work any times between 6am and 10pm
- 10 hour shifts, 4 days on, 3 days off.
- Rotational rota working earlies, lates and weekends.
Requirements:
To be successful in this role, we’d like you to be able to demonstrate some of the following key skills, knowledge experience or behaviours:
- Excellent planning and organisation
- Prior experience using Microsoft Office Applications Excel in particular, and strong computer literacy
- Strong communication with the ability to provide clear and concise feedback
- Be a natural conversationalist
- Be able to communicate confidently both over the phone and in person
- The ability to work in pressurised situations
- Be responsible by nature, and be able to take accountability for your actions
- Extensive customer service experience
*Please note: All roles at Bluecrest Wellness will require a satisfactory criminal records check as part of our onboarding process.
Other information:
The next steps... So, if you think you’ve got some exceptional skills to offer us as part of our Field Support Team, and Bluecrest feels like a place where you can belong, we’d love to learn more about you. If your application is successful, the next steps will be a call from a member of our recruitment team to have the chance to get to know each other even better!
Bluecrest Wellness is a proud promoter of the Equality Act 2010. We believe in fair treatment of all our employees and commit to promoting diversity in our employment practices. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status or genetic information. We base all our employment decisions on merit, job requirements and organisational needs. Our mission at Bluecrest is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.
Other Info: The post you are applying for is exempt from the provision of Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Orders 1975 and 2001 and therefore all convictions, cautions and bind-overs, including those regarded as 'spent', must be declared.
We kindly ask recruitment agencies to refrain from contacting us. Any personal information you share with us will be treated in line with our company Privacy Policy. At present we are unable to provide sponsorship of Visa's for our vacancies.
Operations Support Executive in London employer: Bluecrest Health Screening Limited
Contact Detail:
Bluecrest Health Screening Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Executive in London
✨Tip Number 1
Get to know the company! Research Bluecrest Wellness and understand their mission and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, being a natural conversationalist is key. Try role-playing with a friend or family member to boost your confidence in handling queries over the phone.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've successfully managed multiple priorities in the past. This will demonstrate your ability to handle the fast-paced environment at Bluecrest.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our awesome Field Support team.
We think you need these skills to ace Operations Support Executive in London
Some tips for your application 🫡
Show Your Organisational Skills: In your application, highlight your planning and organisation skills. We want to see how you can manage multiple tasks without dropping the ball, just like you'll need to in the Operations Support Executive role.
Be Clear and Concise: When writing your application, make sure your communication is clear and to the point. We value strong communication skills, so show us you can convey your thoughts effectively, whether it's in writing or over the phone.
Tailor Your Application: Make sure to tailor your application to fit the job description. Mention specific experiences that relate to managing tickets, coordinating accommodation, or supporting teams, as these are key parts of the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better, so don’t miss out on that opportunity!
How to prepare for a job interview at Bluecrest Health Screening Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Operations Support Executive role. Familiarise yourself with the key responsibilities like managing tickets and coordinating accommodation. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves being the first point of contact for the Field Team, practice clear and concise communication. Prepare examples from your past experiences where you effectively handled queries or resolved issues. This will demonstrate your ability to communicate well under pressure.
✨Demonstrate Your Organisational Skills
The job requires excellent planning and organisation. Think of specific instances where you've successfully managed multiple priorities or workloads. Be ready to discuss how you set priorities and ensure smooth operations, as this will highlight your suitability for the role.
✨Be Ready to Discuss Team Collaboration
Collaboration is key in this role, so prepare to talk about your experience working in teams. Share examples of how you've worked with different departments or supported colleagues to achieve common goals. This will show that you can thrive in a collaborative environment like Bluecrest Wellness.
