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- Tasks: Manage operations, support the Field Team, and ensure smooth clinic operations.
- Company: Join a dynamic team dedicated to exceptional care and collaboration.
- Benefits: Competitive salary, performance bonuses, health assessments, and generous leave.
- Why this job: Make a meaningful impact while enjoying a supportive and fun work environment.
- Qualifications: Strong organisational skills and ability to manage multiple priorities.
- Other info: Hybrid working model with opportunities for professional growth.
The predicted salary is between 22000 - 29000 £ per year.
Join Abbie, Issy, Tara, Zoe and become an integral part of our Field Support team. Your hard work and contributions will play a key role in the overall administrative support of our teams out in the Field, enabling them to deliver exceptional standards of care. As a team, you will be responsible for meeting all team priorities and ensuring confidentiality and other controls are maintained.
On the surface, we pride ourselves on being a team that manages multiple priorities and workloads without compromising on overall quality. Under the surface, we are a collaborative and supportive group that work well together and like to have fun whilst achieving our goals.
If you're ready to make a meaningful impact, we'd love to have you on board.
What we can offer you in return:
- A competitive salary of £26,260 per year
- Annual performance based bonus of £3,000 per year (paid quarterly)
- Four free Health Assessments per year, which can be used by yourself, family or friends
- A further 50% off any additional testing
- 23 days annual leave, rising to 25 days after 1 year, and rising an extra day each year up to 28 days
- Sophos@Home protection
- EAP Scheme
- Company sick pay scheme
- Enhanced family leave
- Life Insurance
- Employee referral bonus scheme of up to £1,000
- Matched company pension (up to 5% or up to capped amount)
- Cycle to Work Scheme
- Employee Charity Sponsorship Scheme
- Discounted Gym Membership
- Home office allowance – yearly allowance of £130 to make working from home more comfortable
You’ll be responsible for:
- Efficiently Manage Tickets: Use our business systems to handle tickets raised by the Field Team, ensuring timely responses in line with our SLA's.
- Be the First Point of Contact: Manage the Field Support telephone line and click-to-chat function, addressing queries as soon as they arise.
- Organise and Prioritise: Take charge of your daily workload, setting priorities to ensure smooth operations.
- Research and Resolve: Investigate and answer queries, collaborating with other departments as needed to take appropriate action.
- Coordinate Accommodation: Book hotel accommodation for the Field Team, working towards KPI's to minimise costs.
- Collaborate with the Results Team: Proactively chase and update outstanding Biometrics and ECG Results, highlighting trends to HAS Managers for further training.
- Ensure Smooth Clinic Operations: Liaise with team members to maintain the smooth running of clinics.
- Support Resource Planning: Assist with rota requests, cancellations, reschedules, and sickness cover.
- Review and Approve: Oversee timesheets and expenses, ensuring they are completed and approved.
- Support HAS Managers: Take notes during key investigations and disciplinary meetings.
- Stay Informed: Regularly update your knowledge on field regulations, company products, processes, and procedures.
Why Join Us?
- Impactful Work: Your role is crucial in ensuring our Field Team operates efficiently and effectively.
- Collaborative Environment: Work closely with various teams and departments, fostering a supportive and dynamic workplace.
- Professional Growth: Opportunities for continuous learning and development in a fast-paced environment.
- Competitive Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement plans, and more.
There may be on call requirements for this role.
The Hours:
- Full time – 37.5 hours per week total
- Permanent
- Hybrid – minimum of 1-2 days in our Worthing Head Office per week
- Able to work any days between Monday to Sunday
- Able to work any times between 6am and 10pm
- 10 hour shifts, 4 days per week
- Rotational rota working earlies, lates and weekends
- The current shift pattern is an early 7am-5pm and a late 11am-9pm
- On average you would be working 1 in 5 weekends
Operations Executive in London employer: Bluecrest Health Screening Limited
Contact Detail:
Bluecrest Health Screening Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Executive in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows you're engaged and keen to learn more about how you can contribute to the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Operations Executive in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Executive role. Highlight any relevant admin support or ticket management experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how you can contribute to our Field Support team. Keep it engaging and personal!
Showcase Your Team Spirit: We love a collaborative environment, so don’t forget to mention any teamwork experiences in your application. Share examples of how you’ve worked well with others to achieve goals!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our amazing team!
How to prepare for a job interview at Bluecrest Health Screening Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Executive role. Familiarise yourself with the key responsibilities like managing tickets and coordinating accommodation. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role involves managing multiple priorities, be ready to discuss how you organise your workload. Prepare examples from your past experiences where you successfully juggled tasks or improved efficiency. This will demonstrate your ability to thrive in a fast-paced environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of situations where you had to research and resolve queries or collaborate with other departments. Practising these scenarios will help you articulate your thought process during the interview.
✨Emphasise Team Collaboration
The Field Support team values collaboration, so be prepared to discuss how you work well with others. Share examples of how you've contributed to a team environment, supported colleagues, or helped achieve common goals. This will highlight your fit within their supportive culture.
