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- Tasks: Assist customers with billing and provide technical support.
- Company: Join a supportive team in Derry/Londonderry.
- Benefits: Flexible hours, competitive pay, and permanent contract.
- Why this job: Gain valuable experience while helping customers and developing your skills.
- Qualifications: Computer literacy and ability to work independently required.
- Other info: Great opportunity for career growth in a dynamic environment.
The predicted salary is between 25000 - 25000 £ per year.
Responsibilities:
- Billing support for customers and suppliers via telephone, email, and in person.
- Provide technical support to cover annual leave.
Skills and Qualifications:
- Must be computer literate.
- Must be able to work independently.
- Technical support experience.
Work Time:
- Hours flexible Monday - Friday with potential Saturday cover required to cover annual leave (not very often).
Job Details:
- Location: Derry/Londonderry
- Salary: £12.21 per hour
- Contract Type: Permanent
- Weekly hours: 37.5
Locations
Office Admin/Customer Service Assistant in Derry, Londonderry employer: Bluebox Broadband
Contact Detail:
Bluebox Broadband Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Admin/Customer Service Assistant in Derry, Londonderry
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help us tailor our answers and show that we're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. The more comfortable we are with our responses, the more confident we'll feel during the actual interview.
✨Tip Number 3
Dress the part! Even if the office vibe is casual, looking smart can make a great first impression. We want to show that we take the opportunity seriously and respect the workplace.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can set us apart from other candidates. It shows our enthusiasm for the role and keeps us fresh in their minds.
We think you need these skills to ace Office Admin/Customer Service Assistant in Derry, Londonderry
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your computer literacy and any technical support experience you have. We want to see how you can bring your skills to the table!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the responsibilities mentioned in the job description. It shows us you’re genuinely interested.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially since you'll be dealing with customers and suppliers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Bluebox Broadband
✨Know Your Stuff
Make sure you brush up on your technical support skills before the interview. Familiarise yourself with common issues customers might face and how to resolve them. This will show that you're ready to step in and provide support when needed.
✨Practice Your Communication
Since you'll be dealing with customers via phone, email, and in person, practice clear and friendly communication. Role-play with a friend or family member to get comfortable explaining technical concepts in simple terms.
✨Flexibility is Key
Be prepared to discuss your availability and willingness to cover shifts, especially on Saturdays. Highlight any previous experience where you've had to adapt to changing schedules or take on extra responsibilities.
✨Show Your Independence
As the role requires working independently, think of examples from your past where you've successfully managed tasks on your own. Be ready to share these stories during the interview to demonstrate your self-sufficiency.