At a Glance
- Tasks: Lead a team of receptionists and ensure top-notch service at Bluebird City.
- Company: Join the vibrant South Place Hotel, known for its stylish hospitality.
- Benefits: Enjoy 50% off dining, wellness support, and flexible pay options.
- Other info: Be part of a diverse team that values every individual.
- Why this job: Make a real impact in a dynamic environment with growth opportunities.
- Qualifications: Experience in hospitality and a passion for guest service.
The predicted salary is between 31500 - 38500 £ per year.
The Role: Head Receptionist
The Restaurant: Bluebird City
The Location: South Place Hotel, 3 South Pl, London EC2M 2AF, UK
The Salary: Competitive
Why work for us:
- Industry leading pay: We value your expertise and dedication.
- Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day.
- Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary.
- Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and complimentary sessions with a trained counsellor.
- Nourish your body: We offer healthy and nutritious meals whilst on shift.
- Recognition and Reward: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!
- Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge.
- Get some rest: Your holiday allowance increases with length of service.
- Make a difference: Give back to the community with an optional paid day each year for volunteering efforts.
- Spread the love: Benefit from our recommend a friend scheme and share the joy of joining our team.
Who we are:
With over 80 individually designed bedrooms, South Place combines the relaxed buzz of a boutique hotel with five star hospitality and a touch of London’s creative flair. Exploring the hotel, you’ll discover social spaces to unwind in, our state of the art Gym and Spa and, tucked away on the rooftop, our Michelin-starred restaurant; Angler. Home of Bluebird City and the Bluebird Club; South Place Hotel promises an unforgettable stay with all the energy and elegance you’d expect from one of London’s most exciting hotels. Bluebird City brings the effortless style of Kings Road to the heart of the City of London. Seasonal menus make the most of local produce to craft a modern British menu and Bluebird classic dishes. The Bluebird bar, alfresco terrace, restaurant and private dining rooms offer exceptional hospitality at Liverpool Street’s five star ‘South Place Hotel’.
A bit about what you will be doing:
We are looking for a dedicated and guest-centric Head Receptionist to join our team at Bluebird City, South Place Hotel. In this important role, you'll be the go-to person for our team of receptionists, ensuring that they uphold the high standards of service expected at our restaurant. While supporting the Reception Management team, you'll support the day-to-day reception area, managing calls, enquiries, and reservations with grace and efficiency. With your warmth and charm, you'll build lasting relationships with both guests and team members alike, setting a positive example for the rest of the team. Your primary focus will be on ensuring that all receptionists perform their duties to the highest standards, contributing to the overall success and reputation of the restaurant. This role offers a fantastic opportunity for growth and development within the hospitality industry.
At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.
Head Receptionist employer: Bluebird City FOH
At South Place Hotel, we pride ourselves on being an exceptional employer, offering industry-leading benefits and a vibrant work culture that prioritises employee wellbeing and growth. As the Head Receptionist at Bluebird City, you'll enjoy competitive pay, extensive training opportunities, and a supportive environment where your contributions are recognised and rewarded. Join us in the heart of London, where you can thrive in a dynamic setting that combines luxury hospitality with a commitment to community and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Head Receptionist
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Bluebird City FOH. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Bluebird City FOH
Don't be shy about reaching out to Bluebird City FOH directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Receptionist
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Bluebird City FOH and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Bluebird City FOH
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
