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- Tasks: Supervise care staff and ensure high-quality home care for customers.
- Company: Bluebird Care, a leading home care provider in the UK.
- Benefits: Competitive salary, 28 days holiday, training, and flexible working.
- Why this job: Make a real difference in people's lives while enjoying a supportive work environment.
- Qualifications: Experience in supervising care staff and a relevant social care qualification.
- Other info: Join a caring team that values your well-being and offers career growth.
The predicted salary is between 25000 - 35000 £ per year.
Bluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. We’re committed to keeping people in the comfort of their own home, helping with anything from everyday tasks through to complex care needs.
Work well with customers:
- Prior to each service commencing, carry out an assessment of what the customer needs and what they would like to achieve from their care and support, together with a risk assessment.
- Create and agree a written individually tailored plan of care and support that respects the customer’s wishes and promotes their dignity and privacy.
- Agree appropriate risk control measures to reduce identified risks and keep care and support plans up to date.
- Provide the customer and their representatives with information about the service so that they are clear about what to expect and how they can raise any concerns.
- Keep all information about customers and their families secure and confidential.
Work well with staff:
- Give care assistants appropriate information and guidance to effectively and safely provide care and support as agreed in the care and support plan.
- Work with the Bluebird Care coordinator to appropriately match care assistants to customers and manage the flow of work.
- Attend the customer's first call to introduce the care assistant.
- Report changes to care schedules without delay to the coordinator, customer and care assistant.
- Distribute, collect and monitor MAR charts.
- Support with keeping staff files and records up to date.
- Provide advice, inductions, training, supervision and other support to the team of supervisors and/or care assistants.
- Take part in the out of hours emergency on-call rota as required.
- Effectively deal with emergency on-call issues, covering calls when care assistants are sick or absent.
- Record emergency calls and pass the information to appropriate parties.
- Arrange and manage staff changeovers and briefings for live-in care assignments in the absence of the care manager.
Quality improvement:
- Carry out investigations relating to the quality of the service and implement improvement actions.
- Monitor the performance of care assistants and carry out quality reviews at the customer’s home to ensure the service is delivered in line with company procedures.
- Apply Bluebird Care policies and procedures at all times and ensure accidents and incidents are recorded, reported and acted upon.
- Ensure that care and support is provided in line with regulatory requirements and the Mental Capacity Act 2005 in England and Wales or Adults with Incapacity (Scotland) Act 2000 in Scotland.
- Work effectively with customers, their families and representatives, other social and health care professionals and managers and staff from Bluebird Care to deliver high-quality homecare services.
Your Experience and Suitability for the Field Care Supervisor Role:
- Experience of supervising staff in social or health care services.
- Good understanding of the needs of people who require care and support at home and the principles of good care practice.
- A relevant social care qualification or equivalent.
- Experience of providing care and support to customers with all aspects of their daily living in a manner that respects their dignity, is non-judgmental and promotes their independence, choices and privacy.
- Proven ability to carry out risk assessments and care and support planning centred on the individual needs and wishes of each customer.
You must have:
- Full and valid UK driving licence.
- Access to a car.
- Right to work in the UK.
- Excellent level of English.
Because We Care About You:
We understand that every member of our team has their own family to care for, which is why our role offers the flexibility to work around your own home life. This is a full-time role based in the office.
We can’t care for our customers if we don’t take care of our team, so to make this possible, we offer:
- An excellent rate of £25,000.
- 28 days holiday pro rata.
- Full training induction.
- Ongoing training and support.
- Pension scheme.
- Free uniform.
Field Care Supervisor - Bluebird Care Hounslow & Chiswick in London employer: Bluebird Care
Contact Detail:
Bluebird Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Care Supervisor - Bluebird Care Hounslow & Chiswick in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Bluebird Care's website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Field Care Supervisor, especially your ability to support staff and manage care plans.
✨Tip Number 3
Be ready to share real-life examples! Think of specific situations where you've successfully supervised staff or improved care quality. This will demonstrate your hands-on experience and problem-solving skills, which are crucial for this role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Care Supervisor - Bluebird Care Hounslow & Chiswick in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Field Care Supervisor role. Highlight your experience in supervising staff and your understanding of care needs, as this will show us you’re a great fit for our team.
Showcase Your Skills: Don’t forget to mention any relevant qualifications or training you have. We love seeing candidates who are proactive about their professional development, so if you've got any certifications, let us know!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key experiences and skills stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Bluebird Care
✨Know Your Care Principles
Make sure you brush up on the principles of good care practice. Understand how to respect dignity, promote independence, and tailor care plans to individual needs. This will show that you’re not just familiar with the role but genuinely care about the customers.
✨Showcase Your Supervisory Skills
Be ready to discuss your experience in supervising staff. Prepare examples of how you've effectively managed teams in the past, especially in social or health care settings. Highlight any training or support you've provided to ensure quality care.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to deal with emergencies or unexpected changes in care schedules. Be prepared to explain how you handled these situations and what steps you took to ensure continuity of care for customers.
✨Ask Insightful Questions
Prepare thoughtful questions about Bluebird Care’s approach to quality improvement and team dynamics. This shows your interest in the company and helps you gauge if it’s the right fit for you. Plus, it demonstrates that you’re proactive and engaged.