At a Glance
- Tasks: Lead a care team, ensuring high-quality support for customers and their families.
- Company: Join Bluebird Care, the leading home care provider in Bristol.
- Benefits: Earn £30,000, enjoy expert training, 30 days leave, and a £500 joining bonus.
- Other info: Flexible working hours with opportunities for professional development and networking.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Social care qualification or willingness to pursue one; leadership and communication skills required.
The predicted salary is between 30000 - 30000 £ per year.
Location: Keynsham
Closing Date: 31/10/2026
Job Category: Care Management
Customer Care Manager Location: Bristol
£30,000 | Expert training | Free DBS | Birthday day off | £500 joining bonus*
Bluebird Care – Where passion becomes expertise
We’re the best at what we do and it’s all thanks to talented people like you. As the leading Home Care provider, we take pride in our work - and we’re looking for a caring and dedicated person to join our Bristol Team as a Customer Care Manager, to help us set the standard. As a Customer Care Manager, you’ll help our team grow, support our colleagues, and make a real difference every day. If you’re someone who takes pride in their work, values teamwork, and wants to be part of a supportive and growing business that makes a real difference to their customers, then this is where you belong.
Responsibilities
- £30,000 per year
- Expert training and ongoing CPD opportunities
- 30 days annual leave (including bank holidays)
- Plus your Birthday day off
- Supportive leadership and opportunities to grow your career
- Fully funded training up to NVQ Level 5
- EAP support with YuLife
- Fuel expenses
As a Customer Care Manager, your key responsibilities will include:
- Support the Registered Manager with the efficient running of the care support team.
- Ensure safe, effective, high quality care that responds to each customer’s needs and preferences.
- Make sure our services respect customers’ choices and promote their dignity and privacy at all times.
- Support business growth by networking with health care professionals to create packages of care for vulnerable adults within their own homes.
- Care planning, risk assessments and ongoing reviews of current care package.
- Guiding and supporting Care Experts.
- Work effectively with customers, their families and representatives, other social and health care professionals and managers and staff from Bluebird Care to deliver high quality care services.
Requirements
- A social care qualification (Level 3 or willingness to work toward it).
- Experience in domiciliary and social care management.
- Great leadership, communication, and organisation skills.
- Ability to work flexibly and manage on-call where needed (additional pay).
- Full UK drivers licence and own vehicle.
If you care deeply, Bluebird Care makes sure you have the time you need to do what you do best, the training so you can keep doing it better and the rewards that delivering such high-quality care deserves.
Bluebird Care Bristol is an Equal Opportunity Employer. DBS checking and references will be undertaken in line with government regulations and recruitment best practices.
Care Manager in Keynsham employer: Bluebird Care
Bluebird Care in Colden Common is an exceptional employer, dedicated to providing outstanding service in the health and social care sector. With a strong focus on employee wellbeing, we offer competitive salaries, generous holiday allowances, and opportunities for professional growth within a supportive and collaborative work culture. Join us to make a meaningful impact in the lives of our customers while enjoying the unique advantages of working in a vibrant community.
