At a Glance
- Tasks: Supervise care assistants and ensure high-quality care for customers.
- Company: Join Bluebird Care, a leading home care provider in Cardiff.
- Benefits: Competitive salary, 28 days holiday, company events, and funded training.
- Other info: Supportive environment with opportunities for career growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: QCF Level 2 qualification and experience in home care required.
The predicted salary is between 26520 - 26520 £ per year.
- The following content displays a map of the jobs location - Cardiff
- Location: Cardiff
£26,520 or more DOE | Impactful Role | Expert Training | Friendly Team - Bluebird Care – Where you change lives
We’re the best at what we do and it’s all thanks to talented people like you. As the leading
Home Care provider , we take pride in our work - and we’re looking for a caring and dedicated person to join our Bluebird Care Cardiff and The Vale Team as a
Care Supervisor , to help us set the standard.
As a
Care Supervisor , you’ll play a vital role in ensuring our customers receive the highest standards of care, while also supporting and mentoring our care experts in the field.
From being the friendly voice behind the scenes, managing enquiries from potential customers, to stepping in hands-on to deliver care when needed, you’ll make a real difference every day.
Key Responsibilities
We’re looking for a compassionate and dedicated
Care Supervisor to join our team in Cardiff, where you’ll supervise care assistants, manage a designated area efficiently, and ensure our services consistently meet customers’ needs while promoting their dignity and privacy.
- CUSTOMER CARE
Conduct assessments with customers (and their representatives) to identify needs and create tailored care plans, regularly updating them as necessary and ensuring confidentiality at all times. - STAFF COORDINATION
Guide care assistants, appropriately match them to customers, and provide support with training and supervision.
Attend initial customer visits to introduce the care assistant.
- QUALITY ASSURANCE
Monitor service quality by conducting reviews, investigating any issues related to the service, and implementing improvements where needed. - EMERGENCY SUPPORT
Participate in the on-call rota, handling emergency situations by arranging cover for staff absences.
Duties Include
- Carrying out risk assessments and agreeing on risk control measures.
- Maintaining clear communication with customers, their representatives, and care staff.
- Ensuring compliance with regulatory requirements and company policies.
- Hours
- Monday to Friday, 8:30 am - 4:30 pm
- 28 days holiday (including bank holidays)
- Company events
- Company pension
- On-site parking
- Referral programme
- Blue Light Card
- Funded Training
Requirements
- A minimum of QCF Level 2 qualification (with enrolment onto QCF Level 3 available during employment).
- Experience in providing home care and a commitment to maintaining high standards of service.
- Full UK Driving Licence with access to your own vehicle
This role offers an opportunity to make a meaningful difference in people’s lives while developing your skills within a supportive environment.
Bluebird Care Cardiff and The Vale is an Equal Opportunity Employer.
DBS checking and references will be undertaken in line with government regulations and recruitment best practices.
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Care Supervisor in Cardiff employer: Bluebird Care
Bluebird Care in Colden Common is an exceptional employer, dedicated to providing outstanding service in the health and social care sector. With a strong focus on employee wellbeing, we offer competitive salaries, generous holiday allowances, and opportunities for professional growth within a supportive and collaborative work culture. Join us to make a meaningful impact in the lives of our customers while enjoying the unique advantages of working in a vibrant community.
