At a Glance
- Tasks: Coordinate Care Assistants and manage schedules to ensure high-quality care.
- Company: Join a friendly team at Bluebird Care, making a difference in people's lives.
- Benefits: Earn £13.50 per hour with full training and growth opportunities.
- Other info: Flexible hours and supportive environment for personal and professional development.
- Why this job: Be part of a rewarding role that impacts customers' wellbeing every day.
- Qualifications: Organised, calm, and strong communication skills are essential.
The predicted salary is between 28000 - 30000 € per year.
Hours: Monday - Friday 8:30-17:00
Pay Rate: £13.50 per hour
Location: Bluebird Care - Bradford on Avon
Fixed Term: 18 Months
About the Role
Due to business growth we are looking for an organised, calm, and caring Care Coordinator to join our friendly office team. This is a vital role in ensuring our customers receive safe, reliable, and high-quality care in their own homes.
You will be responsible for coordinating Care Assistants, managing rotas, and responding to changing needs—always keeping both our customers’ wellbeing and our Care Assistants’ work-life balance at the heart of what you do.
Key Responsibilities
- Coordinate and schedule Care Assistants to ensure care is delivered safely, on time, and in line with customers’ care and support plans
- Allocate rotas in line with Care Assistants’ availability, skills, and experience
- Arrange cover for sickness, holidays, and emergency situations
- Accept and process new customer referrals promptly and efficiently
- Make and manage changes to customer care needs as required
- Strive to achieve efficient and optimised scheduling for both customers and carers
Main Duties
- Work closely with the senior managers to ensure appropriate staffing levels and skill mix
- Monitor and adjust rotas to maximise efficiency while supporting carers’ work-life balance
- Match Care Assistants to customers, considering:
- Skills, experience, and availability
- Customer preferences and care requirements
- Travel routes and working patterns
- Distribute staff rotas at agreed intervals
- Record and monitor mileage, travel distances
- Ensure all customer and staff information is kept confidential and secure
- Carry out general office duties and prepare reports as required
- Communicate effectively with customers and their representatives, adapting to different communication needs
- Work collaboratively with the wider Bluebird Care team and external health and social care professionals
- Follow company policies and procedures at all times
About You
- Highly organised with excellent attention to detail
- Calm, supportive, and confident when working under pressure
- Strong communication and interpersonal skills
- Able to manage competing priorities in a fast-paced environment
- IT confident and comfortable using scheduling and care systems
- Committed to delivering high-quality, person-centred care
Why Join Us?
- A rewarding role where you make a real difference every day
- Supportive team environment with full training provided
- Opportunity to grow and develop within a respected care organisation
Please note: This role may require flexibility, and additional duties may be required as part of the team.
Bluebird Care - Wiltshire North is an Equal Opportunity Employer.
DBS checking and references will be undertaken in line with government regulations and recruitment best practices.
Care Coordinator in Bradford-on-Avon employer: Bluebird Care
At Bluebird Care - Bradford on Avon, we pride ourselves on being an excellent employer, offering a supportive team environment where you can truly make a difference in the lives of our customers. With a focus on employee growth and development, we provide comprehensive training and opportunities for advancement within our respected care organisation. Join us in Wiltshire for a rewarding career that values your contributions and prioritises both customer wellbeing and staff work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator in Bradford-on-Avon
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those at Bluebird Care. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by practising common questions related to care coordination. Think about how you’d handle scheduling conflicts or support your team under pressure—show us you’re ready to shine!
✨Tip Number 3
Be yourself during the interview! We want to see your calm and caring nature. Share personal stories that highlight your organisational skills and how you’ve made a difference in previous roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us you’re genuinely interested in joining our team at Bluebird Care.
We think you need these skills to ace Care Coordinator in Bradford-on-Avon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Care Coordinator role. We want to see how you can bring your organisational skills and calm approach to our team!
Showcase Your Communication Skills:Since strong communication is key in this role, don’t forget to demonstrate your interpersonal skills in your written application. Share examples of how you've effectively communicated in past roles or situations.
Be Detail-Oriented:Attention to detail is crucial for a Care Coordinator. Ensure your application is free from typos and clearly structured. We appreciate clarity and precision, so make it easy for us to see your qualifications!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Bluebird Care
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Care Coordinator role. Familiarise yourself with the key responsibilities and duties listed in the job description. This will help you demonstrate how your skills and experiences align with what they’re looking for.
✨Showcase Your Organisational Skills
As a Care Coordinator, being organised is crucial. Prepare examples from your past experiences where you successfully managed schedules or coordinated teams. Highlight your attention to detail and ability to handle competing priorities, as these are essential traits for the role.
✨Communicate Effectively
Strong communication skills are vital in this position. During the interview, practice clear and concise communication. Be ready to discuss how you adapt your communication style to meet different needs, whether it’s with customers or team members. This will show that you can build rapport and work collaboratively.
✨Demonstrate Your Caring Nature
The role requires a calm and caring approach. Share stories that illustrate your commitment to providing high-quality, person-centred care. Discuss how you prioritise the wellbeing of both customers and Care Assistants, as this aligns perfectly with the company’s values.
