Job Details
- Salary: £26,000 – £27,000 dependent on experience, plus on‑call £1,950 PA
- Hours: 37.5 hours per week; full‑time office Monday – Friday 8:30‑5:00, on‑call 1 in 8 weekends on average
- Location: Basingstoke & Newbury
- Closing date: 01/08/2026
- Job category: Office
Job Introduction
Care Supervisor – Location: Basingstoke & Newbury – Salary: £26,000 – £27,000 dependent on experience plus on‑call £1,950 PA
Bluebird Care – Where passion becomes expertise
We’re the best at what we do and it’s all thanks to talented people like you. As the leading Home Care provider, we take pride in our work – and we’re looking for a caring and dedicated person to join our North Hampshire & West Berkshire Team as a Customer Supervisor, to help us set the standard.
As a Care Supervisor, you’ll help our team grow, support our colleagues, and make a real difference every day. If you’re someone who takes pride in their work, values teamwork, and wants to be part of a supportive and growing business that makes a real difference to their customers, then this is where you belong.
Responsibilities
As a Care Supervisor, your key responsibilities will include:
- Ensure Bluebird Care provides safe, effective, high-quality care that is responsive to each customer’s needs and preferences.
- Ensure our services respect customers’ choices and always promote their dignity and privacy.
- Ensure all care plans are compliant, person-centered, and bespoke to the customer's needs and preferences.
- Complete new customer assessments and reviews of current customers.
- Support with coordination.
- Support with monitoring of care professionals and ensure compliance.
- Fulfil on-call duties of 1 in 8 weekends on average.
- Receive ongoing support from a friendly and committed leadership team.
- Professional development and industry-leading training with the Bluebird Care Training Academy.
- Work within a supportive, inclusive team environment.
- Benefit from career progression opportunities.
- Enjoy a free annual MOT on your car.
- Participate in annual awards & events.
Requirements
- Show caring and compassion towards people in need of care and support those who require these services.
- Hold a full UK driving licence with access to your own vehicle.
- Provide excellent customer service with a smile, be supportive and calm, be highly organised and enjoy communicating with colleagues and customers.
- Have at least 2 years of experience working in domiciliary care; an NVQ3 in health and social care is preferred.
- Show initiative and complete agreed actions, working as part of a team to achieve business outcomes together.
- Maintain a proactive and enthusiastic attitude with a drive to continually learn and improve.
- Be eligible to work in the UK.
- Act as an ambassador for Bluebird Care and always align with our vision to always make our customers smile by creating a respectful environment where outstanding care professionals feel valued and are supported to deliver outstanding care.
If you care deeply, Bluebird Care makes sure you have the time you need to do what you do best, the training so you can keep doing it better and the rewards that delivering such high-quality care deserves.
Bluebird Care North Hampshire & West Berkshire is an Equal Opportunity Employer.
DBS checking and references will be undertaken in line with government regulations and recruitment best practices.
Care Supervisor in Basingstoke employer: Bluebird Care
Bluebird Care in Colden Common is an exceptional employer, dedicated to providing outstanding service in the health and social care sector. With a strong focus on employee wellbeing, we offer competitive salaries, generous holiday allowances, and opportunities for professional growth within a supportive and collaborative work culture. Join us to make a meaningful impact in the lives of our customers while enjoying the unique advantages of working in a vibrant community.
