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- Tasks: Lead a team to deliver top-notch care services and empower clients in their homes.
- Company: Join Bluebird Care, a triple CQC outstanding service in central London.
- Benefits: Earn £30,000, enjoy 30 days annual leave, and receive expert training.
- Why this job: Make a real difference in people's lives while growing your career in care.
- Qualifications: Social care qualification or willingness to pursue one; management experience preferred.
- Other info: Supportive leadership and opportunities for professional development await you.
The predicted salary is between 24000 - 36000 £ per year.
We are recruiting a full-time Customer Care Manager to join the Bluebird Care Westminster, Kensington & Chelsea team who will help deliver the gold standard of care to our discerning customers across our area. You will join our triple CQC outstanding service that helps support people live independently in their own homes across central London. Our office is based on Ashmill Street, NW1. You will be expected to travel within our territory for spot checks and customer assessments.
We are looking for an outgoing and empathic individual with excellent communication skills who enjoys empowering and supporting others. As our Customer Care Manager, you will oversee the day-to-day operations of central London’s finest domiciliary care services, ensuring an exceptional experience for our customers and their family members and advocates as well as for our Care Assistants. You will conduct pre-assessments for new customers, ensuring their care plan and all associated risk assessments are perfectly tailored to their needs.
Responsibilities:- Oversee the safe and high-quality delivery of our care services
- Lead day-to-day operations and manage performance, budgets and resources
- Ensure we are compliant with regulatory regulations and our company standards
- Monitor quality, manage risk, and drive improvements across your teams
- Represent Bluebird Care at local events, forums and professional networks
- Work closely with the business owner to meet KPIs and growth targets
£30,000 per year
Expert training and ongoing CPD opportunities
30 days annual leave (including bank holidays)
Supportive leadership and opportunities to grow your career
Fully funded training up to NVQ Level 5
Requirements:- A social care qualification (Level 3 or willingness to work toward it)
- Experience in domiciliary and social care management
- Great leadership, communication, and organisation skills
- Ability to work flexibly and manage on-call where needed
If you care deeply, Bluebird Care makes sure you have the time you need to do what you do best, the training so you can keep doing it better and the rewards that delivering such high-quality care deserves.
Bluebird Care Westminster, Kensington & Chelsea is an Equal Opportunity Employer. DBS checking and references will be undertaken in line with government regulations and recruitment best practices.
Care Manager in Westminster employer: Bluebird Care Westminster & City of London
Contact Detail:
Bluebird Care Westminster & City of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Manager in Westminster
✨Tip Number 1
Network like a pro! Attend local events and forums related to care management. It’s a great way to meet people in the industry, learn about opportunities, and show off your passion for delivering top-notch care.
✨Tip Number 2
Don’t underestimate the power of a good follow-up! After interviews or networking events, drop a quick thank-you email. It keeps you fresh in their minds and shows you’re genuinely interested in the role.
✨Tip Number 3
Showcase your skills! Prepare a portfolio or a presentation that highlights your experience in care management. This can really set you apart from other candidates and demonstrate your commitment to quality care.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Customer Care Manager. Plus, it shows you’re keen on joining our team at Bluebird Care!
We think you need these skills to ace Care Manager in Westminster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Care Manager role. Highlight your experience in social care management and how it aligns with our mission at Bluebird Care. We want to see how you can bring your unique skills to our team!
Showcase Your Communication Skills: As a Care Manager, excellent communication is key! Use your application to demonstrate your ability to connect with others. Share examples of how you've empowered and supported individuals in previous roles – we love to see that empathy in action!
Be Clear About Your Qualifications: Don’t forget to mention your social care qualifications and any relevant training. If you're working towards Level 3 or higher, let us know! We value ongoing professional development and want to see your commitment to growth.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Bluebird Care Westminster & City of London
✨Know Your Care Standards
Familiarise yourself with the care standards and regulations that govern domiciliary care services. Being able to discuss how you ensure compliance and quality in your previous roles will show that you’re serious about delivering the gold standard of care.
✨Showcase Your Empathy
As a Care Manager, empathy is key. Prepare examples from your past experiences where you've empowered and supported others. This will demonstrate your ability to connect with customers and their families, which is crucial for this role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and leadership abilities. Think of specific situations where you had to manage performance or handle a crisis, and be ready to explain your thought process and outcomes.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company’s values and future goals. Inquire about their approach to staff training and development, as well as how they measure success in customer satisfaction. This shows you’re not just looking for a job, but a place where you can grow and contribute.
