At a Glance
- Tasks: Oversee care services, manage caseloads, and support staff in delivering quality care.
- Company: Join Bluebird Care, the largest private home care provider in the UK & Ireland.
- Benefits: Enjoy a competitive salary, career progression, and a supportive team culture.
- Other info: Opportunities for growth into senior roles with full training and support.
- Why this job: Make a real difference in people's lives while advancing your career in care management.
- Qualifications: Level 3 Diploma in Health & Social Care and experience in a care setting.
The predicted salary is between 30000 - 30000 £ per year.
Location: North Tyneside, West Moor
Contract type: Care Management
Salary: £30,000 per annum
Job closing date: 9th June 2026
About Bluebird Care
Bluebird Care is the largest private home care provider in the UK & Ireland, operating across four territories in the North East:
- Bluebird Care North Tyneside
- Bluebird Care Sunderland
- Bluebird Care North Northumberland
- Bluebird Care North Durham
About the Role
Reporting directly to the Registered Care Manager, this office‑based role oversees services across all four territories. You will manage caseloads, support quality delivery, and ensure customer and staff safety and satisfaction.
What You'll Be Doing
- Carry out new customer sign‑ups and risk assessments, create and update individualised care plans.
- Provide guidance, supervision and training to care assistants, liaise with coordinators for staff allocation.
- Participate in the out‑of‑hours on‑call rota, arranging cover, attending calls and communicating emergency information.
- Investigate service quality matters, conduct quality reviews at homes, record and report incidents.
- Lead staff and customer meetings, work flexibly and collaborate with health and social care professionals across branches.
What We Offer
- Salary: £30,000 per annum
- On‑call remuneration
- Access to health and social care qualifications
- Paid annual leave
- Workplace pension scheme
- Uniform provided
- Career progression pathways into senior or management roles
- Supportive, collaborative team culture
What We're Looking For
- Level 3 Diploma in Health & Social Care (or working towards a Level 3)
- Experience working in a care setting
- Understanding of person‑centred care and support planning
- Strong communication skills and relationship building
- Confidence leading and supporting care assistants
- Ability to write clear risk assessments, care plans and records
- Good IT and administrative skills
- Willingness to participate in the out‑of‑hours on‑call rota
- Full UK driving licence with no more than 6 points, Class 1 business insurance (valid MOT required)
- Ability to obtain an Enhanced DBS clearance
Where This Role Can Take You
Care Supervisors at Bluebird Care can progress into senior or care management roles with full training and support. We are proud to grow our people from within.
Equal Opportunities
Bluebird Care is an equal opportunities employer. All applicants will be required to consent to an Enhanced DBS disclosure. A valid UK driving licence and business use insurance are required for this role.
Care Supervisor employer: Bluebird Care Durham North
Bluebird Care is an exceptional employer, offering a supportive and collaborative team culture that prioritises employee growth and development. With a competitive salary of £30,000 per annum, access to health and social care qualifications, and clear pathways for career progression into senior or management roles, employees are empowered to thrive in their careers while making a meaningful impact in the community. Located in North Tyneside, this role provides the unique opportunity to oversee services across multiple territories, ensuring both staff and customer satisfaction in a rewarding environment.
Contact Details:
Bluebird Care Durham North Recruitment Team
