At a Glance
- Tasks: Coordinate care assistants and manage schedules to ensure high-quality care for customers.
- Company: Join Bluebird Care, a respected organisation making a real difference in people's lives.
- Benefits: Competitive salary, supportive team environment, and full training provided.
- Other info: Opportunities for growth and development within the company.
- Why this job: Make a positive impact every day while supporting your community.
- Qualifications: Strong organisational skills and ability to manage priorities in a fast-paced environment.
The predicted salary is between 13.5 - 13.5 £ per hour.
Contract type: Office
Salary details: £28,080 per annum
Location: Bradford-on-Avon, Trowbridge & Warminster
Hours: Monday - Friday (Office hours)
Pay Rate: £28,080 per annum/ £13.50 per hour
Location: Bluebird Care - Bradford on Avon
About The Role
Due to business growth we are looking for an organised, calm, and caring Care Coordinator to join our friendly office team. This is a vital role in ensuring our customers receive safe, reliable, and high-quality care in their own homes.
You will be responsible for coordinating Care Assistants, managing rotas, and responding to changing needs—always keeping both our customers’ wellbeing and our Care Assistants’ work-life balance at the heart of what you do.
Key Responsibilities
- Coordinate and schedule Care Assistants to ensure care is delivered safely, on time, and in line with customers’ care and support plans
- Allocate rotas in line with Care Assistants’ availability, skills, and experience
- Arrange cover for sickness, holidays, and emergency situations
- Accept and process new customer referrals promptly and efficiently
- Make and manage changes to customer care needs as required
- Strive to achieve efficient and optimised scheduling for both customers and carers
Main Duties
- Work closely with the senior managers to ensure appropriate staffing levels and skill mix
- Monitor and adjust rotas to maximise efficiency while supporting carers’ work-life balance
- Match Care Assistants to customers, considering:
- Skills, experience, and availability
- Customer preferences and care requirements
- Travel routes and working patterns
- Distribute staff rotas at agreed intervals
- Maintain accurate electronic records
- Record and monitor mileage, travel distances
- Ensure all customer and staff information is kept confidential and secure
- Carry out general office duties and prepare reports as required
- Communicate effectively with customers and their representatives, adapting to different communication needs
- Work collaboratively with the wider Bluebird Care team and external health and social care professionals
- Follow company policies and procedures at all times
About You
- Highly organised with excellent attention to detail
- Calm, supportive, and confident when working under pressure
- Strong communication and interpersonal skills
- Able to manage competing priorities in a fast-paced environment
- IT confident and comfortable using scheduling and care systems
- Committed to delivering high-quality, person-centred care
Why Join Us?
- A rewarding role where you make a real difference every day
- Supportive team environment with full training provided
- Opportunity to grow and develop within a respected care organisation
Please note: This role may require flexibility, and additional duties may be required as part of the team.
Bluebird Care - Wiltshire North is an Equal Opportunity Employer. DBS checking and references will be undertaken in line with government regulations and recruitment best practices.
Care Coordinator in Bradford-on-Avon employer: Bluebird Care Durham North
At Bluebird Care Durham North, we pride ourselves on being an exceptional employer that values the dedication and expertise of our team. Located in Cardiff, we offer a supportive work culture that fosters professional growth through ongoing training and development opportunities, ensuring our employees can thrive in their roles. Join us to make a meaningful impact in the lives of those we care for while enjoying the benefits of a collaborative and dynamic environment.
Contact Details:
Bluebird Care Durham North Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator in Bradford-on-Avon
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Bluebird Care Durham North.
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Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Bluebird Care Durham North.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Bluebird Care Durham North, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Care Coordinator in Bradford-on-Avon
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Bluebird Care Durham North.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Bluebird Care Durham North.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Bluebird Care Durham North. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Bluebird Care Durham North. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Bluebird Care Durham North
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Bluebird Care Durham North’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
