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- Tasks: Coordinate care for customers, ensuring their needs are met and staff are supported.
- Company: Join Bluebird Care Coleraine, a forward-thinking team making a real difference.
- Benefits: Competitive salary, 28 days paid leave, and a supportive work environment.
- Other info: Flexible working with opportunities for career progression.
- Why this job: Make a positive impact on people's lives while developing your career in care.
- Qualifications: Strong interpersonal skills and experience in health and social care preferred.
The predicted salary is between 24000 - 30000 £ per year.
At Bluebird Care Coleraine we believe that the secret to outstanding care provision is to value, support, and engage with our team. We are seeking a Care Co-ordinator to join our Coleraine based team. We are looking for an exceptional individual who has the ability to remain calm under pressure and is able to build and utilise excellent interpersonal skills with our Customers, Staff and Health Professionals. They should be self-motivated, and able to work to tight deadlines when required.
The Care Co-ordinator is a pivotal role within the organisation, ensuring that all Customers' needs are met enabling them to safely and independently remain in their own homes. The Co-ordinator is also responsible for ensuring that our Care Assistant employment needs are also taken into consideration. The role will also include provision of an out of hours/on-call service based on a rota system. High level of literacy, numeracy, and confident knowledge of computer systems is essential. Experience of PASS System would be advantageous but not essential as full training will be provided. Previous experience within the health and social care sector is desirable.
Key Elements of the Care Co-ordinator role:- Overseeing the provision of care to Customers
- Liaise with Registered Manager to ensure sufficient recruitment of Staff to cover calls
- Allocate bookings to Care Assistant roster, ensuring a good work/life balance is met.
- Ensure there is sufficient cover to deliver care and support to all customers on time and in alignment with their personal care plans.
- Make adjustments to rotas as required to provide cover for emergency situations, to cover staff holiday or sickness, etc.
- Work with the office team to maintain up to date electronic and handwritten records.
- Ensure that concerns, issues, accidents and incidents are recorded, reported and acted upon.
- Liaise with customers and their chosen representatives about their care and support, taking account of different communication needs and levels of understanding.
- Work with the Bluebird Care team and other health and social care professionals to deliver high quality homecare services and to make improvements where necessary.
- Carry out general office duties and prepare reports as required by the Registered Manager.
- Work flexibly as part of the team, and apply Bluebird Care policies and procedures at all times.
Enhanced Access NI check will be required for this role.
As part of our team you can expect:
- The opportunity to work with a forward thinking, fast growing team where you will make a difference to people's lives
- Supportive work environment
- Career Pathway
- Competitive Salary
- 28 days paid leave
Care Co-ordinator - 1 year maternity cover in Coleraine employer: Bluebird Care Coleraine
Contact Detail:
Bluebird Care Coleraine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Co-ordinator - 1 year maternity cover in Coleraine
✨Tip Number 1
Network like a pro! Reach out to people in the health and social care sector, especially those who work at Bluebird Care. A friendly chat can open doors and give you insights that might just land you that Care Co-ordinator role.
✨Tip Number 2
Prepare for the interview by practising common questions related to care coordination. Think about scenarios where you've had to manage tight deadlines or resolve conflicts. We want to see how you handle pressure and your interpersonal skills in action!
✨Tip Number 3
Show us your passion for care! During interviews, share stories that highlight your commitment to supporting customers and working collaboratively with teams. This is your chance to shine and demonstrate why you're the perfect fit for our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at Bluebird Care Coleraine.
We think you need these skills to ace Care Co-ordinator - 1 year maternity cover in Coleraine
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your passion for care shine through! We want to see how much you value supporting others and making a difference in their lives. Share any relevant experiences that highlight your commitment to outstanding care.
Tailor Your Application: Make sure to tailor your application specifically for the Care Co-ordinator role. Highlight your interpersonal skills and ability to work under pressure, as these are key traits we’re looking for. Use examples from your past that demonstrate these abilities.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to communicate your qualifications and experiences effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Bluebird Care Coleraine!
How to prepare for a job interview at Bluebird Care Coleraine
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Care Co-ordinator role. Familiarise yourself with the key responsibilities and how they align with your skills and experiences. This will help you articulate why you're the perfect fit for the position.
✨Showcase Your Interpersonal Skills
Since this role requires excellent interpersonal skills, prepare examples of how you've effectively communicated with customers, staff, or health professionals in the past. Highlight situations where you remained calm under pressure and resolved conflicts, as these are crucial in care coordination.
✨Demonstrate Flexibility and Problem-Solving
Be ready to discuss how you've managed tight deadlines or unexpected challenges in previous roles. Share specific instances where you had to adjust plans or rotas to ensure care was delivered on time, showcasing your ability to think on your feet.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, support systems, and career pathways at Bluebird Care. This shows your genuine interest in the role and helps you assess if it's the right fit for you.