IT, Data & AI Manager in Worksop

If you are an IT professional who enjoys solving problems, leading people and using technology to make work better, this could be your next move. At Bluebell Wood Childrens Hospice, every role helps children, young people and families access specialist care when and where they need it. As IT, Data & AI Manager, you will play a pivotal role in shaping our digital journey. Working in partnership with teams across the organisation, you will lead the development of future-ready technology, data and AI capabilities that strengthen how we use data, support responsible innovation and help us continue making a meaningful difference to children and families.

The role:

• You will lead the effective, secure and reliable delivery of IT, data and AI services across Bluebell Wood. This includes day-to-day IT support, infrastructure, cyber security, key systems, data quality, reporting, compliance and digital improvement projects.
• The IT, Data & AI Manager helps ensure that systems and data are used well to support decision-making, service delivery and good governance.
• This is a hands-on leadership role with real purpose. You will manage a small IT team, support IT volunteers and work closely with external providers, building strong relationships across the hospice so colleagues have the systems, equipment, support and guidance they need to work safely and effectively.
• You will work in a way that reflects Bluebell Woods values being purpose driven, taking responsibility and embracing individuality in how you lead, support and improve services.

What you will do:

• Lead responsive, user-focused IT support that helps staff and volunteers work safely and confidently.
• Manage and develop IT infrastructure, systems, networks, devices, cloud services and security arrangements.
• Line manage the IT team, support IT volunteers and work effectively with external suppliers.
• Deliver & manage projects relating to technology, data and AI that improve services, strengthen resilience and support innovation in an effective way.
• Oversee key systems, databases, reporting processes, data quality and appropriate access controls.
• Champion cyber security, business continuity, UK GDPR, data protection and good information governance.
• Use insight, collaboration and practical problem-solving to help teams make better use of technology and data.
• Manage IT resources and budgets responsibly, balancing quality, value for money and service needs.

What you will need:

• We are looking for someone with the technical confidence, people skills and practical judgement to lead reliable IT, data and digital services.
• You will bring strong IT management experience, a collaborative approach and the ability to turn ideas into secure, effective solutions.
• IT management experience across infrastructure, systems, networks, hardware, software and cloud services.
• Experience managing IT security, cyber security and data protection compliance, including UK GDPR.
• Experience delivering IT, data or digital projects, improvements or system implementations, ideally with a project management qualification.
• Strong analytical and problem-solving skills, with a focus on reliable, high-quality services.
• Clear communication skills, including explaining technical information to non-technical audiences.
• Commitment to Bluebell Woods values and inclusive, collaborative ways of working.
• Proof of your right to work in the UK. Unfortunately, we are unable to offer visa sponsorship for this role.

What else you need to know:

At Bluebell Wood Childrens Hospice, we are committed to ensuring every baby, child and young person with a life-limiting condition can access specialist palliative care whenever and wherever they need it. Supporting families across South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire, we provide a wide range of expert services tailored to each family's needs, including respite care, symptom management, counselling, therapies, home visits and end-of-life support. Delivering this vital care costs around 6.7 million each year, yet only around 17% of our income comes from government funding, meaning we rely heavily on fundraising, donations and community support. That's why every role at Bluebell Wood matters.

In return, you will be part of a values-led, collaborative organisation where your ideas are valued, your development is encouraged and your work will make a meaningful difference to children and families every day. We know great work happens when people feel supported, valued and able to thrive so here’s what you can look forward to:

• 33 days holiday, including bank holidays, plus the option to buy and sell leave.
• Employee assistance programme, including mental health support and out-of-hours GP access.
• 5% matched pension scheme and enhanced night shift pay.
• Enhanced Bluebell Wood family leave pay, including maternity and paternity pay.
• Ongoing commitment to your professional development.
• Free parking, subsidised lunch, free tea and coffee, cycle to work scheme, NHS Blue Light Card eligibility and access to our rewards portal.

If you are passionate about making a difference, and have the skills and attributes listed above, we cannot wait to hear from you.

We are committed to creating a diverse and inclusive workplace that reflects the communities we support. We welcome applications from people of all backgrounds, experiences and identities, including people of different ages, disabilities, genders, sexual orientations, ethnicities, religions or beliefs, and socioeconomic backgrounds. We want our recruitment process to be accessible and inclusive. If you need any reasonable adjustments at any stage, please let us know and we will do what we reasonably can to support you.