Office Manager & Administrative Assistant, Capital Markets (London)

The Office Manager & Administrative Assistant provides direct support to regional leaders across COO Group and oversees daily administrative operations of the office, ensuring office efficiency in that region or location.

The Office Manager coordinates office activities and operations to secure efficiency and compliance with company policies, manages office supplies, schedules meetings and appointments, and provides general administrative support to the team. Acting as a central point of contact for internal communication and HR support, bridging the gap between staff and management to keep the workplace running smoothly and productively.

This is a permanent, full-time role and requires 4 days in the 100 Bishopsgate, London office.

• Serve as the primary administrative resource for regional COO leadership by managing schedules, coordinating meetings, fielding routine inquiries, and handling miscellaneous administrative tasks. Proactively anticipate needs and flag potential issues or delays in advance.
• Manage regional office space allocation and seating assignments to optimize utilization. Maintain accurate records of workspace assignments and coordinate changes as needed. Escalate space constraints or inefficiencies to regional leadership and Corporate Real Estate.
• Coordinate new employee onboarding by assigning workstations, ordering equipment and supplies, provisioning technology access, and ensuring all setup activities are completed on schedule. Similarly, manage offboarding processes including equipment retrieval, system access removal, and exit coordination.
• Regional support for COO Leadership and logistics by collaborating with other Executive Assistants in the COO group. Responsibilities include assisting in coordinating regional office access, arranging conference rooms for meetings, and providing comprehensive logistical support as needed.
• Order and maintain office equipment, furniture, and supplies. Monitor inventory levels and anticipate needs to prevent shortages. Coordinate equipment requests and technology provisioning through appropriate channels.
• Partner with COO leaders in managing space, ensuring we are maintaining a safe, secure, and appropriate work environment for employees to work.
• Partner with regional leaders and Corporate Real Estate to maintain a safe, secure, and well-maintained workplace. Report facility issues, coordinate repairs, communicate maintenance needs, and ensure the office environment supports employee productivity and comfort.
• Assist regional leadership and enablement teams with event logistics and coordination. Book venues and conference rooms, coordinate catering and supplies, manage attendee logistics, and support run-of-show execution. The role supports event delivery rather than owning event planning or strategic design.
• Handle regular activities without prompting, and advise in advance of issues or delays.
• Lead and coordinate ad hoc projects as requested.
• Operate within applicable regulatory requirements, expectations and delegated authorities.
• Frequent interaction with the COO Leadership team, CRE, Facilities teams, Business Managers Interaction with enterprise partners from Procurement, Technology, Human Resources, Legal, Accounts Payable, external suppliers.

• Robust experience in office management and administrative support within the finance industry.
• The ideal candidate will be experienced in handling a wide range of administrative and executive support tasks, able to work independently, and capable of maintaining a high level of professionalism.
• Strong organizational skills, attention to detail, and time management.
• Ability to handle confidential information with discretion and maintain professionalism.
• Problem-solving skills and composure under pressure in fast-paced environments.
• Emotional intelligence to build trust with senior leaders and collaborate effectively.
• Tech proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and adaptability to learn video conferencing tools (Webex, Zoom, Teams).
• Excellent communication skills, both written and verbal, with polished telephone etiquette.
• Self-motivated and independent work ethic, with a drive to take on increasing responsibility.

• Bachelor’s degree or equivalent.
• Experience in Capital Markets.

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• Opportunities to work with the best in the field.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• A world-class training program in financial services.