The Manager, Supply Chain Advisory supports the development and delivery of customer focused, cost effective, and innovative supply chain solutions. This role contributes to customer satisfaction and success by supporting solution design, delivering analytical insights, and assisting in the deployment of tailored supply chain capabilities aligned to customer business needs. Operating as a trusted advisor, this role works closely with customers and cross functional teams to guide solutioning, support adoption activities, and ensure alignment between business requirements and Blue Yonder solutions. While not accountable for overall engagement ownership, the Manager, Supply Chain Advisory plays a critical role in solution quality, customer confidence, and long term value realisation.
Key Responsibilities:
- Serve as a trusted advisor to customers/prospects by providing strategic insights and practical Blue Yonder solutions aligned to business requirements.
- Identify and present additional solution opportunities to existing customers to address evolving supply chain needs.
- Participate in customer engagements, discovery workshops, and design sessions, documenting requirements and contributing to solution blueprinting activities.
- Provide foundational subject matter expertise across supply chain management, operations, and enabling technologies.
- Support solution demonstrations using prepared business stories and data, including basic configuration changes or data uploads.
- Conduct analysis and contribute to recommendations that align configuration decisions with operational and financial outcomes.
- Collaborate with sales, consulting, and product teams to support customer adoption activities and ensure alignment throughout the project lifecycle.
- Maintain working knowledge of Blue Yonder solutions, industry trends, and competitive dynamics.
- Build strong customer relationships through consistent delivery of high‑quality work and implementation support.
- Identify potential opportunities for enhancement or expansion and escalate insights to senior advisory team members.
Qualifications:
- Bachelor’s degree in Supply Chain, Business, Engineering, or a related field.
- Experience in a customer‑facing supply chain advisory (pre-sales), solution consulting, or consultative sales role.
- Foundational understanding in Warehouse Management Systems (WMS)
- Strong communication skills with the ability to translate supply chain and technology concepts for technical and non‑technical audiences.
- Customer‑focused mindset with a commitment to quality delivery and measurable value.
Preferred Qualifications:
- Demonstrated ability to lead or co‑lead blueprinting and design exercises with customer stakeholders.
- Experience deploying and configuring SaaS solutions, including awareness of change management considerations, integration points, and project lifecycle phases.
- Ability to deliver Blue Yonder solution demos using business value narratives, differentiation, and customer‑relevant scenarios.
- Working understanding of technical architecture, data flows, APIs, and enterprise integration strategies.
- Ability to connect configuration decisions to operational KPIs and financial outcomes.
- Experience positioning Blue Yonder solutions in competitive contexts.
- Experience with Blue Yonder solutions or similar enterprise supply chain platforms preferred.
Manger, Supply Chain Advisory - WMS in Exeter employer: Blue Yonder
As a Learning and Development Architect at Blue Yonder, you will thrive in a dynamic and collaborative environment that prioritises employee growth and innovation. Our commitment to professional development is reflected in our comprehensive training programmes and mentorship opportunities, ensuring you can enhance your skills while contributing to impactful customer solutions. Located in a vibrant area, we offer a supportive work culture that values creativity and teamwork, making it an excellent place for those seeking meaningful and rewarding employment.
