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- Tasks: Manage customer onboarding and oversee service delivery across Europe and the Middle East.
- Company: Join Blue Wireless, a global leader in wireless network solutions with operations in over 80 countries.
- Benefits: Enjoy career development opportunities, a supportive team, and a dynamic workplace culture.
- Why this job: Make a real impact in a fast-growing tech company while working with a professional international team.
- Qualifications: Minimal Bachelor Education; experience in an international business environment is a plus.
- Other info: Occasional overseas travel may be required; passion for technology is a nice-to-have.
The predicted salary is between 28800 - 43200 £ per year.
Blue Wireless is a global leader in providing Wireless Network Solutions for Global Enterprises. With global coverage in over 80 countries, we are transforming the way LTE/5G and Starlink technology is used for connecting branches, remote sites, and vessels using wireless solutions.
Headquartered in Singapore with local operations in Australia, Malaysia, Netherlands, UK, and United States, Blue Wireless makes the roll-out of projects painless and predictable. Our success story is driven by our people: their creativity, hands-on attitude, and willingness to go above and beyond for our customers.
As a Service Delivery Specialist based in Chester, UK, you will ensure the successful delivery of services for customers across Europe, UK, and the Middle East, managing the end-to-end process from order intake to order completion.
Key responsibilities include:
- Managing the on-boarding of new customers and setting them up in various systems, together with the Inside Sales teams.
- Managing new customer projects from ordering, planning, and tracking.
- Measuring, reporting, reviewing, and recommending on Network performance and utilisation.
- Organising training and documentation for customers throughout their lifecycle.
- Improving processes and automation.
- Supporting colleagues overseas where required.
- Maintaining and expanding relationships with key sales channels.
- Being the advocate for Blue Wireless services during customer meetings.
- Validating operations documentation to allow bill generation.
- Other related duties as assigned.
Our sales channels and customers are Europe-based but require services globally. Working together with teams in Australia, Singapore, and the US happens daily and may require occasional overseas travel.
If you have a positive, problem-solving attitude, great organisation skills, and excellent English communication skills (both written and verbal), we would love to hear from you. A minimal Bachelor Education and experience in an international business environment are advantageous but not a must. Passion for technology and enterprise networks is a nice-to-have.
Joining us is a great opportunity to enhance your professional career globally and make a real impact in a tech company that is growing exponentially in a fast-paced environment. Come grow with us!
You will be part of a professional international team of networking solution experts, given the opportunity to make a difference, offered many career development opportunities as the company grows and evolves, and surrounded by highly supportive peers in a healthy working environment.
Service Delivery Specialist - UK employer: Blue Wireless
Contact Detail:
Blue Wireless Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Specialist - UK
✨Tip Number 1
Familiarise yourself with Blue Wireless' services and technology, especially LTE/5G and Starlink solutions. Understanding the specifics of what they offer will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Blue Wireless on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've successfully managed projects or processes in the past. Be ready to discuss specific situations where your proactive approach led to positive outcomes, as this aligns with the role's requirements.
✨Tip Number 4
Demonstrate your communication skills by preparing to articulate complex ideas clearly and concisely. Since the role involves liaising with various teams and customers, being able to convey information effectively will set you apart from other candidates.
We think you need these skills to ace Service Delivery Specialist - UK
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Service Delivery Specialist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Tailored CV: Create a CV that specifically addresses the qualifications mentioned in the job description. Emphasise your organisational skills, problem-solving attitude, and any relevant experience in an international business environment.
Write a Compelling Cover Letter: In your cover letter, express your passion for technology and enterprise networks. Mention specific examples of how you've successfully managed projects or improved processes in previous roles, showcasing your proactive nature.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your communication is clear and professional, reflecting the excellent English skills required for the role.
How to prepare for a job interview at Blue Wireless
✨Understand the Company Culture
Before your interview, take some time to research Blue Wireless and its company culture. Familiarise yourself with their values and mission, as this will help you align your answers with what they are looking for in a candidate.
✨Showcase Your Organisational Skills
As a Service Delivery Specialist, organisation is key. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, demonstrating your ability to keep everything on track.
✨Communicate Clearly and Confidently
Since excellent communication skills are essential for this role, practice articulating your thoughts clearly. Use concise language and avoid jargon unless necessary. This will show that you can effectively communicate with both customers and internal teams.
✨Prepare Questions for Your Interviewers
Having thoughtful questions ready for your interviewers shows your genuine interest in the role and the company. Ask about the team dynamics, the challenges they face, or how success is measured in the Service Delivery Specialist position.
