Salon Manager in London

Blue Tit are looking for a highly skilled and efficient manager to oversee the daily operations of our Dalston salon on a permanent basis. You will have strong leadership, management, and interpersonal skills. We seek a stylist manager who has demonstrated outstanding client retention and customer service skills. This individual should be capable of motivating and guiding a team in both creative and commercial aspects.

Key Responsibilities:

• Lead, motivate and support a large team of stylists, assistants and front-of-house staff.
• Create a positive, inspiring salon culture where everyone can do their best work.
• Handle day-to-day team needs regarding scheduling, coaching, training, and performance conversations.
• Help grow and develop future talent within the salon.
• Ensure every guest receives premium, memorable service from the moment they arrive.
• Always maintain salon presentation to flagship standards.
• Oversee smooth running of the salon floor, ensuring everyone is set up for success.
• Manage appointments, team columns and salon flow to maximise productivity.
• Make sure all health, safety and cleanliness standards are always met.
• Look after the salon’s day-to-day finances, including budgets and schedule planning.
• Control stock levels, ensuring the team always have what they need.
• Monitor costs and find ways to run the salon efficiently without affecting quality.
• Review salon performance and help drive growth.
• Lead the team in achieving service and retail goals.
• Support local marketing activities: social media, events, partnerships, etc.
• Introduce new ideas to improve client experience, increase bookings and grow revenue.
• Protect and champion the brand by maintaining top-tier service and presentation.
• Championing salon and team sustainability.

Essential Experience & Background:

• 5+ years salon management experience within a high-volume, premium or flagship environment.
• Proven track record of managing a large annual revenue, meeting targets, and improving year-on-year growth.
• Strong background in luxury client experience and brand standards.
• Experience in managing 15–20+ team members including hiring, onboarding, training and performance management.
• Ability to build a high-performance culture.
• Experience looking after the salon’s finances day-to-day — including budgets, targets, planning team costs, stock control, and making sure the salon runs efficiently.
• Formal training in leadership, business management, or luxury hospitality is a plus.

What we offer:

• An inclusive and expressive dress code.
• Access to our Employee Assistance Programme which is available 24/7, 365 days a year.
• A team of dedicated mental health first aiders to support you with work and life challenges.
• The chance to work at one of our pop-up salons at festivals, in the UK and as far afield as Croatia.
• Unlimited training at our in-house academy, improving your skills in service, cutting, colouring, and styling.
• An industry leading benefits package.
• Different career paths in which you can grow with your hairdressing career.
• The opportunity to work for a brand that is passionate about sustainability and is B-Corp certified.
• Regular awareness training and discussions on diversity and inclusion.
• Exclusive use of a studio in our Clapton academy.
• A summer and winter team party and regular company social events.
• 28 days annual leave (inclusive of bank holidays).
• Competitive total salary consisting of a fixed management salary plus commission.
• Discretionary monthly bonus.
• Cycle to work scheme.

Please send a copy of your most recent CV and a short personal statement. When applying please specify the position – Salon Manager, that you are applying for.

At Blue Tit we aim to be an equal opportunities employer which means we are determined to ensure that no applicant shall receive unfair treatment on the basis of gender, age, disability, religion, belief, sexual orientation, gender identity, ethnicity, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. Blue Tit actively welcomes applicants from all backgrounds to our team. Diversity is our strength!

Job Type: Permanent

Pay: £35,000.00 per year

Schedule: 8 hour shift, Every weekend, Holidays, Monday to Friday, Weekend availability

Experience: Salon Floor / Hairdressing / Running A Column: 4 years (required), Hair Salon Management: 2 years (required)

Work authorisation: United Kingdom (required)

Work Location: In person