Operations and Activation Lead
Operations and Activation Lead

Operations and Activation Lead

Chertsey Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead innovative strategies for Samsung Mobile products across 3,000+ partner stores.
  • Company: Join Blue Square, a dynamic leader in retail marketing and strategy.
  • Benefits: Enjoy a performance bonus, company car, private medical insurance, and flexible rewards.
  • Why this job: Shape impactful customer experiences and drive sales in a fast-paced environment.
  • Qualifications: Experience in retail, project management, and data-driven decision making required.
  • Other info: Fluency in English and Korean is a plus; this role offers significant growth opportunities.

The predicted salary is between 43200 - 72000 £ per year.

Join to apply for the Operations and Activation Lead role at Blue Square.

Overview

We’re looking for a dynamic retail leader to shape and deliver go-to-market strategies for Samsung Mobile products. This is a UK & Ireland wide role, where you’ll own every stage of the journey. You’ll be involved from creating high-impact retail and contact centre touchpoints, toolkits, and experiential activations, to ensuring best-in-class merchandising, compliance, and operational excellence across 3,000+ partner stores.

In this role you’ll build strong partnerships with retailers, operators, and agencies, managing multimillion-pound budgets with a data-driven approach to maximise sales impact.

Leading and inspiring cross-functional teams, you’ll translate market trends into actionable plans, deliver flawless launches, and drive continuous improvement across all retail and contact centre environments.

Responsibilities

  • Develop and execute innovative GTM strategies for MX products, ensuring consistent, high-quality launches across retail and contact centre channels.
  • TOUCHPOINT & MERCHANDISING LEADERSHIP: Oversee the creation, localisation, and maintenance of impactful touchpoints and toolkits, driving a seamless customer experience in 3,000+ partner stores.
  • OPERATIONAL & COMPLIANCE MANAGEMENT: Implement strong processes for maintenance, warehouse, and compliance to maintain top-tier execution standards across all retail environments.
  • STRATEGIC RELATIONSHIP BUILDING: Foster productive partnerships with retailers, operators, and agencies to maximise brand presence, sales impact, and long-term collaboration.
  • DATA-LED DECISION MAKING: Leverage sales trends, shopper insights, and analytics to optimise retail investments and refine execution strategies.
  • HIGH-PERFORMANCE TEAM DEVELOPMENT: Lead, mentor, and inspire both field and head office teams to operate as a cohesive, results-driven unit.

Qualifications

  • You’re experienced in retail, project management, GTM Planning, with an in-depth understanding of shopper journeys
  • You’re able to balance multiple, high-profile tasks with strong project management skills
  • You’re able to communicate with and present to Senior colleagues (English & Korean)
  • You’re passionate about the detail and delivery
  • You’re solution-focused and able to problem solve
  • You’re able to understand data, including sales trends and customer insights to make data-led decisions
  • You’re experienced in working with creative agencies to support the touchpoint and toolkit enhancements
  • You’re experienced in financial management; in this role you’ll be responsible for a multi-million pound P&L
  • You’re experienced in working strategically with agencies / 3rd parties

What you can expect from us

  • Performance Bonus 15% + Competitive Reward Scheme Bonus
  • Company Car
  • Company Sick Pay
  • AXA Private Medical Insurance
  • Access to a range of discounts and perks across our key partners & beyond
  • Flexible Rewards Hub

Role details

  • Seniority level: Director
  • Employment type: Full-time
  • Job function: Marketing, Project Management, and Strategy/Planning
  • Industries: Marketing Services, Technology, Information and Media, and Retail

Base pay range

Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

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Operations and Activation Lead employer: Blue Square

At Blue Square, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As the Operations and Activation Lead, you will benefit from a competitive performance bonus, comprehensive health insurance, and a flexible rewards hub, all while working in a dynamic environment that encourages professional growth and collaboration across teams. With a focus on innovation and excellence, we empower our employees to drive impactful strategies for leading brands like Samsung, making this role not just a job, but a meaningful career opportunity.
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Contact Detail:

Blue Square Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations and Activation Lead

✨Tip Number 1

Familiarise yourself with Samsung Mobile products and their market positioning. Understanding the brand's unique selling points will help you articulate how you can enhance their go-to-market strategies during interviews.

✨Tip Number 2

Network with professionals in the retail and marketing sectors, especially those who have experience with Samsung or similar brands. Building these connections can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed multimillion-pound budgets in previous roles. Highlighting your financial management skills will demonstrate your capability to handle the responsibilities of this position.

✨Tip Number 4

Stay updated on the latest trends in retail and consumer behaviour. Being able to speak knowledgeably about current market dynamics will show that you're proactive and ready to drive continuous improvement in the role.

We think you need these skills to ace Operations and Activation Lead

Retail Management
Go-to-Market Strategy Development
Project Management
Operational Excellence
Compliance Management
Data Analysis and Interpretation
Budget Management
Cross-Functional Team Leadership
Relationship Building
Sales Trend Analysis
Customer Experience Enhancement
Problem-Solving Skills
Communication Skills
Experience with Creative Agencies
Fluent in English and Korean

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail leadership, project management, and go-to-market strategies. Use specific examples that demonstrate your ability to manage multimillion-pound budgets and lead cross-functional teams.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of shopper journeys and how you can contribute to creating impactful touchpoints and toolkits for Samsung Mobile products.

Highlight Data-Driven Achievements: In your application, emphasise your experience with data-led decision making. Provide examples of how you've used sales trends and customer insights to optimise retail investments and improve execution strategies.

Showcase Communication Skills: Since the role requires communication with senior colleagues, highlight your ability to present ideas clearly and effectively. If you have experience communicating in both English and Korean, make sure to mention this as it is a valuable asset.

How to prepare for a job interview at Blue Square

✨Showcase Your Retail Expertise

Make sure to highlight your experience in retail and project management during the interview. Discuss specific examples of how you've successfully executed go-to-market strategies or managed high-profile projects, as this role requires a deep understanding of shopper journeys.

✨Demonstrate Data-Driven Decision Making

Prepare to discuss how you've used data to inform your decisions in previous roles. Be ready to share examples of how you've leveraged sales trends and customer insights to optimise retail investments and improve execution strategies.

✨Emphasise Relationship Building Skills

This role involves fostering partnerships with retailers and agencies, so be prepared to talk about your experience in building and maintaining strategic relationships. Share specific instances where your collaboration led to successful outcomes.

✨Prepare for Leadership Questions

As a potential leader in this role, you should be ready to discuss your approach to team development and mentorship. Think of examples where you've inspired teams to achieve results and how you handle challenges within a team setting.

Operations and Activation Lead
Blue Square
Location: Chertsey

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