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For Companies At a Glance
- Tasks: Drive change in customer experience and manage performance across the field.
- Company: Join Samsung UK, a leader in innovation and customer satisfaction.
- Benefits: Competitive salary, flexible working, and opportunities for career advancement.
- Why this job: Be part of a team that shapes customer experiences and drives real change.
- Qualifications: Experience in performance management and a passion for customer service.
- Other info: Dynamic role with a focus on innovation and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
ARE YOU THE ONE?
Are You the One to Drive Change in Customer Experience?
Join Blue Square to represent Samsung UK as our new National Performance Coordinator Field Based (Domestic Appliance & TV Division)
At Samsung UK, were passionate about delivering world-class experiences not just at the point of purchase, but every step beyond it.Our Customer Experience (CX) team is the driving force behind th…
Field Service Performance Manager employer: Blue Square
Contact Detail:
Blue Square Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Performance Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who genuinely cares about contributing to their mission.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the role. Highlight your skills and experiences that directly relate to the job description, especially around customer experience and performance management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Field Service Performance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Field Service Performance Manager role. Highlight any relevant achievements in customer experience or performance management to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about improving customer experiences and how your background makes you the perfect fit for this role at Samsung UK.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive change and improve performance. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Blue Square
✨Know Your Customer Experience
Dive deep into what customer experience means for Samsung UK. Familiarise yourself with their values and how they aim to enhance customer satisfaction. Be ready to discuss how you can contribute to driving change in this area.
✨Showcase Your Performance Management Skills
Prepare examples from your past roles where you've successfully managed performance metrics. Highlight specific strategies you've implemented that led to improved outcomes, especially in a field service context.
✨Research the Domestic Appliance & TV Division
Understand the products and services offered by Samsung in this division. Being knowledgeable about their latest innovations will not only impress your interviewers but also show your genuine interest in the role.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. This could be about the team dynamics, future projects, or how success is measured in the role. It shows you're engaged and serious about contributing to their goals.
