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For Companies At a Glance
- Tasks: Drive change in customer experience and manage performance across the field.
- Company: Join Samsung UK, a leader in innovation and customer satisfaction.
- Benefits: Competitive salary, flexible working, and opportunities for career advancement.
- Why this job: Be part of a team that shapes customer experiences and drives impactful change.
- Qualifications: Experience in performance management and a passion for customer service.
- Other info: Dynamic role with a focus on innovation and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
ARE YOU THE ONE?
Are You the One to Drive Change in Customer Experience?
Join Blue Square to represent Samsung UK as our new National Performance Coordinator Field Based (Domestic Appliance & TV Division)
At Samsung UK, were passionate about delivering world-class experiences not just at the point of purchase, but every step beyond it.Our Customer Experience (CX) team is the driving force behind th…
Field Service Performance Manager employer: Blue Square
Contact Detail:
Blue Square Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Performance Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who genuinely cares about contributing to their mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on showcasing your skills in driving change and enhancing customer experience, just like the role demands.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Field Service Performance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Performance Manager role. Highlight relevant experience and skills that align with the job description, especially in customer experience and performance management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about improving customer experiences and how your background makes you the perfect fit for our team at Samsung UK.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've driven change or improved performance in previous roles to demonstrate your impact.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Blue Square
✨Know Your Customer Experience Stuff
Make sure you brush up on the latest trends in customer experience, especially in the tech and appliance sectors. Be ready to discuss how you can enhance customer satisfaction and drive change, as this is a key focus for the role.
✨Showcase Your Performance Management Skills
Prepare examples of how you've successfully managed performance in previous roles. Use specific metrics or outcomes to illustrate your impact, as this will demonstrate your ability to drive results in the Field Service Performance Manager position.
✨Understand Samsung's Values
Familiarise yourself with Samsung's mission and values. During the interview, align your answers with their commitment to delivering world-class experiences, showing that you’re not just a fit for the role but also for the company culture.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you gauge if the company is the right fit for you. Think about asking how they measure success in customer experience initiatives.
