Customer Assistant

Customer Assistant

Edinburgh Full-Time 22000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage customers with exciting product demos and create memorable brand experiences.
  • Company: Join a leading brand in hair and beauty innovation, transforming customer experiences.
  • Benefits: Enjoy a competitive salary, daily performance bonuses, and a fun work atmosphere.
  • Why this job: Perfect for beauty enthusiasts wanting to influence trends and build brand loyalty.
  • Qualifications: Strong communication skills, retail experience, and a passion for hair and beauty tech.
  • Other info: Work in a dynamic team environment and thrive in a fast-paced retail setting.

The predicted salary is between 22000 - 30000 £ per year.

Job Description

ARE YOU THE ONE?

Are you excited about the latest in hair and beauty innovation? Get ready to dive into the world of Hair & Beauty products, where you'll connect our cutting-edge offerings with our fantastic customers.

In this exciting role you’ll create unforgettable brand experiences and showcasing the latest features that will leave everyone excited about the latest products. With your engaging personality, you'll bring excitement and joy to every customer interaction, influencing purchase decisions and building lasting brand loyalty.

If you're passionate about hair, beauty, and personal wellness, and love showcasing the latest tech trends, then this role is your perfect match! Join us in making waves and transforming the world of beauty.

Step into the spotlight and become the face of our client’s brand:

WHAT YOU’LL BE UP TO

BRAND AWARENESS

As the face of the brand, you’ll use your infectious energy and enthusiasm to captivate consumers and create meaningful connections, ensuring a positive and memorable brand experience.

Deliver captivating and informative product demonstrations that bring our offerings to life, ensuring customers gain a deep understanding and appreciation

Collaborate as a team to meet and exceed targets, making every interaction impactful and successful.

PRODUCT EXPERTISE

Become a Hair & Beauty product expert, mastering the product range to upsell effectively and educate customers on features and benefits that leave them with a deep appreciation of the brand

Showcase the latest product features and functionalities through engaging hands-on experiences.

Stay current with industry trends to maintain a competitive edge and offer informed recommendations to customers.

CONTRIBUTE TO A FUN ATMOSPHERE

Bring excitement and enjoyment into the customer experience by creating a fun and welcoming atmosphere during product demonstrations.

Make interactions not only informative but also enjoyable, leveraging your energy and enthusiasm to make our brand memorable and foster a positive atmosphere that resonates with customers.

DRIVE ENGAGEMENT

Enhance product visibility and drive sales by leveraging your engaging personality to influence purchase decisions and build brand loyalty.

Foster meaningful relationships with shoppers and colleagues to maximise upselling opportunities. Additionally, develop relationships with in-store teams to engage customers effectively and increase sales opportunities

STORYTELLING

Deliver engaging experiences that resonate with diverse audiences by sharing your passion and knowledge of the brand and product range, sparking curiosity, and leaving a lasting impression.

Confidently deliver hands-on demos tailored to individual customer requirements, showcasing the products effectively

FEEDBACK LOOP

Deliver engaging experiences that resonate with diverse audiences by sharing your passion and knowledge of the brand and product range, sparking curiosity, and leaving a lasting impression.

Confidently deliver hands-on demos tailored to individual customer requirements, showcasing the products effectively

ARE YOU OUR PERFECT PARTNER?

  • You’re able to bring high energy and enthusiasm. We're looking for individuals who can create a memorable atmosphere wherever they go
  • You’re an excellent communicator with strong interpersonal skills. You will be comfortable striking up conversations with strangers and making them feel excited about our products
  • You're passionate about haircare and beauty tech, a quick learner who can become a product expert and is capable and competent of using the products to highlight features – both on your own hair and the customer’s
  • You’re able to demonstrate a creative and innovative approach
  • You’re someone with proven experience in delivering product demonstrations
  • You’re able to demonstrate experience in retail and/or customer service
  • You’re able to influence sales
  • You’re able to thrive in a dynamic and fast-paced retail environment
  • You’re able to work well as part of a team

WHAT YOU CAN EXPECT FROM US

  • Competitive Salary: £110 per day
  • Performance Bonus: £15 daily bonus

Customer Assistant employer: Blue Square

Join a vibrant team where your passion for hair and beauty can truly shine! As a Customer Assistant, you'll not only enjoy competitive pay and performance bonuses but also thrive in a fun, dynamic work culture that values creativity and collaboration. With ample opportunities for personal growth and development, this role offers a unique chance to connect with customers and make a lasting impact in the beauty industry.
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Contact Detail:

Blue Square Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant

✨Tip Number 1

Familiarise yourself with the latest hair and beauty trends before your interview. Being knowledgeable about current products and innovations will not only impress us but also show your genuine passion for the industry.

✨Tip Number 2

Practice your product demonstration skills. Since this role involves showcasing products, being able to confidently demonstrate their features and benefits will set you apart from other candidates.

✨Tip Number 3

Engage in conversations with friends or family about hair and beauty products. This will help you refine your communication skills and learn how to effectively influence purchase decisions in a friendly manner.

✨Tip Number 4

Network with professionals in the beauty industry. Attend local events or join online forums to connect with others who share your passion. This can provide valuable insights and potentially lead to recommendations for your application.

We think you need these skills to ace Customer Assistant

Excellent Communication Skills
Interpersonal Skills
Product Knowledge in Hair & Beauty
Sales Influence
Customer Service Experience
Demonstration Skills
Team Collaboration
High Energy and Enthusiasm
Creativity and Innovation
Ability to Engage Diverse Audiences
Adaptability in Fast-Paced Environments
Passion for Haircare and Beauty Tech
Quick Learning Ability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail, especially any roles where you showcased products or engaged with customers. Use keywords from the job description to align your skills with what the company is looking for.

Craft a Compelling Cover Letter: In your cover letter, express your passion for hair and beauty products. Share specific examples of how you've created memorable customer experiences in the past and how you can bring that energy to this role.

Showcase Your Product Knowledge: Demonstrate your understanding of the latest trends in hair and beauty. Mention any relevant training or certifications you have, and be prepared to discuss how you would engage customers with product demonstrations.

Highlight Your Communication Skills: Emphasise your interpersonal skills in both your CV and cover letter. Provide examples of how you've successfully communicated with customers and influenced their purchasing decisions in previous roles.

How to prepare for a job interview at Blue Square

✨Show Your Passion for Hair and Beauty

Make sure to express your enthusiasm for hair and beauty products during the interview. Share any personal experiences or knowledge you have about the latest trends, as this will demonstrate your genuine interest in the role and the brand.

✨Prepare for Product Demonstrations

Since the role involves delivering product demonstrations, practice showcasing a few key products beforehand. Be ready to explain their features and benefits clearly and engagingly, as this will highlight your ability to connect with customers.

✨Emphasise Your Communication Skills

Highlight your interpersonal skills and ability to engage with customers. Provide examples of how you've successfully struck up conversations in previous roles, as this is crucial for creating memorable brand experiences.

✨Demonstrate Team Collaboration

Discuss your experience working in teams and how you’ve contributed to achieving targets. This will show that you can work well with others to create a fun and effective atmosphere, which is essential for this role.

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